Contact WizKids Customer Service
How to Reach a Person at WizKids
Verified Contact Information
Toll-Free Number:
-
1-800-381-0815Shop
General Info:
-
1-908-686-3300
Customer Service:
wkreplacements@necaonline.com
Product Replacement
shopify@wizkids.com
Return
service@spreadshirt.com
Shop
Jobs/ Career:
Media:
WizKids Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular WizKids Phone Number
1 (908) 686-3300
Average Calls duration
2 minutes
Most Popular WizKids Email Address
customerservice@wizkids.com
Issue Resolution Rate
Low (12% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
WizKids Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular WizKids Phone Number | 1 (908) 686-3300 |
| Average Calls duration | 2 minutes |
| Most Popular WizKids Email Address | customerservice@wizkids.com |
| Issue Resolution Rate | Low (12% reported full resolution) |
| Contact Method Distribution | 75% phone, 25% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
Contact Information
WizKids Website:
WizKids Help Center:
Corporate Office Address:
NECA/WizKids LLC
603 Sweetland Ave.
Hillside,
New Jersey
07205-1799
United States
Summary of WizKids Customer Service Calls
49
TOTAL
CALLS
CALLS
02:29
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call WizKids?
Shipping and Delivery Question:
- “I ordered 2 books and I have not received them.”
- “Urgent order shipment”
- “Potentially missing item from online delivery”
Product/ Service Question:
- “Can't purchase on site because needs "password"”
- “When will my order arrive”
- “I bought a product and one of my minis is broken”
Request for Information Question:
- “Checking on order status update”
- “A mother’s Plea for Support: Widowed With 5 children”
- “Help with online store”
Return/ Replace Question:
- “Discuss product replacement”
Payments and Charges Question:
- “Credit card number changed”
Other Question:
- “Order missing”
- “Getting ripped off”
- “Mere paise wapas karo please give me”
Compare WizKids Customer Service To
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WizKids