Contact Wingo Customer Service
How to Reach a Person at Wingo
Verified Contact Information
Customer Service Number:
-
1-321-445-5799USA - IVR / Automated System Only (No Human Option)
Customer Service:
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+52 554 161 1169Ciudad de México
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+5 064 102 3315Costa Rica
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+5 999 788 9930Curaçao
Accounting/ Billing:
facturacionfiscalwingo@wingo.com
Tax Invoicing
Customer Service:
teoimos@wingo.com
Jobs/ Career:
seleccion@wingo.com
Legal:
Media:
Wingo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Wingo Phone Number
1 (321) 445-5799
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Wingo Email Address
facturacionfiscalwingo@wingo.com
Issue Resolution Rate
Low (28% reported full resolution)
Wingo Customer Service Rating
1 out of 5
Wingo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Wingo Phone Number | 1 (321) 445-5799 |
| Average Hold Time | More than 30 min |
| Average Calls duration | 1 minute |
| Most Popular Wingo Email Address | facturacionfiscalwingo@wingo.com |
| Issue Resolution Rate | Low (28% reported full resolution) |
| Wingo Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Product/ service, activation/ cancellation, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Wingo | Email, phone number or order id or tracking number |
Contact Information
Wingo Website:
Wingo Help Center:
Corporate Office Address:
Aero República S.A.
Avenida Calle 26 #103-08, Interior 1
Bogotá,
Cundinamarca
Colombia
Summary of Wingo Customer Service Calls
193
TOTAL
CALLS
CALLS
00:55
AVG CALL
DURATION
DURATION
28%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wingo?
Product/ Service Question:
- “I don't get withdrawal money”
- “Withdrawal nhi aaya”
- “Wingo game pese is pending”
Payments and Charges Question:
- “Payment does not go through”
- “Diposit amount nahi aaya”
- “Deposit not received”
Request for Information Question:
- “Enquiry”
- “I need information changes”
- “I need to check my flight trip”
Activation/ Cancellation Question:
- “To deactivate my in my number in wingo application”
- “My trip was canceled by my bank”
- “Han cancelado vuelos de Cuba a Bogota?”
Return/ Replace Question:
- “Changing flight date departure”
- “Change flight”
- “Need a name change”
Account Question:
- “Balance”
- “Iwin and after sometim the money disappeared in my account”
- “Account me poisa nehi aaye”
Refund Question:
- “Wingo tv refund”
- “Ticket refund”
- “Inquire relating to a refund”
Shipping and Delivery Question:
- “I didn't received my money on the account which I won”
- “Not received recharge money”
Website/ Application Question:
- “Website wont take cc payments”
- “Mera app open nahi ho Raha hi”
Other Question:
- “Frod”
- “Chance”
- “India”
Compare Wingo Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Wingo