Customers can reach the customer care department through the toll-free WineBid phone number, 1-888-638-8968. This number can be used to discuss anything, from the dates for the weekly wine auctions to shipping and available stock. The team is available Monday through Friday, between 9:00 AM and 5:00 PM PST, to explain how Wine Auctions online works and the shipping arrangements afterward. This number is open to new, potential, and existing customers all over the US.
The Wine Auctions online team is active on Facebook and email. Emails will be addressed within working hours or at least 24 hours, so phone calls may better serve customers if their matters need urgent attention. Email the Wine Auction support team at service@winebid.com, and an agent will respond as soon as possible. You can also leave a direct message at facebook@winebid.com.
Wine Auction websites encourage users to create accounts to interact freely with the support team. New users need to click the Join Today button on the homepage, fill out a form, agree to the terms, and submit for membership. Existing account holders will click Sign In on the WineBid.com homepage to fill out a form explaining their reason for reaching out. Someone from Wine Auction will respond to the inquiry in due time. You can also click Locations on the site to get the contact information for the locations closest to you.