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Contact Wine Chateau Customer Service

Wine Chateau Phone Numbers and Emails

Toll-Free Number:

  • (888) 423-8079
Call customer service
Send Message

Sales And Expert Advice:

  • (800) 946-3190
    Toll Free
  • (732) 321-9200

Wine Chateau Emails:

Customer Service
General Info
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Wine Chateau Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Wine Chateau Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Wine Chateau is 8884238079. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Tuesday and Thursday.

  • People call Wine Chateau mainly because of activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Wine Chateau Website:

Wine Chateau Help Center:

Corporate Office Address:

Wine Chateau
85 Central Ave.
Metuchen, New Jersey 08840
United States

Other Info (opening hours):

Mon-Fri 10AM-7PM ET

More contact details

Wine Chateau Rating Based on 6 Reviews

Rating details

1.3
more details
Customer service
Value for money
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Wine Chateau Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wine Chateau?

Shipping and Delivery Question:

  • “Change shipping address”
  • “Non shipped PO”
  • “Where is my order”

Activation/ Cancellation Question:

  • “Cancel order!”

Other Question:

  • “Couldn't complete sale on line”
  • “Where's my wine?”
  • “Ordered Almont more than a month ago”

About

Summary

Wine Chateau specializes in distribution of wines. The company was founded by Saurabh Abrol in 2008. Its headquarters is based in Piscataway, New Jersey, United States. Wine Chateau offers a wide selection or red and white wines. The company also provides whiskey, scotch, and cigars. It handles corporate orders with discounts and gifts. Wine Chateau ships their products across the United States through UPS and FedEx carriers. Express shipping option is possible. The company accepts returns within 365 calendar days of the purchase date. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Wine Chateau reviews and complaints

Wine Chateau is ranked 225 out of 1091 in Food Stores category

Compare Wine Chateau Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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