Williams Sonoma - Cheap gold plating and Customer service

27 of 81 Williams Sonoma reviews

Mark and Graham is a company under the umbrella of Williams Sonoma, a company I thought could be trusted...how wrong I was.I purchased a monogram gold plated necklace that turned out to be junk plating, now showing more silver than gold in less than three months.

I was confident I would be able to resolve it through customer service...wrong again.

Not only to they not get back to you when they say they will, they feed a constant line of false promises.Never again will I shop in any of Williams Sonoma stores or their subsidiaries such as Mark and Graham.

This review is a subjective opinion of a user.
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Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Mark And Graham Monogrammed Necklace
Review category
review #768320

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27 of 81 Williams Sonoma reviews

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