The company has published a single toll-free helpline, 1-877-493-6090, to contact the customer care team for inquiries and help. Using the Wild Apricot phone number to call the business agent is recommended for matters that require immediate assistance. People with complaints and feedback can also talk to the company representative at this helpline. The Wild Apricot customer service phone number is active for a prompt response Monday through Friday between 10:00 AM and 5:00 PM EST. People seeking to contact outside these hours can leave a message for Wild Apricot support to respond when active.
Like the Wild Apricot contact number, a single email address is available to request information and assistance from the company agent. The email is info@personifycorp.com and is active for quick response during business hours. Although it is an efficient and reliable means, emailing is unsafe for sharing personal and sensitive information and is not feasible for such concerns. People with such issues can consider sending a letter or visiting the company headquarters at Wild Apricot Inc., 144 Front Street West, Suite 725, Toronto, Ontario M5J 2L7, Canada, for better assistance.
To contact the company agent online, open the Wild Apricot website in your browser and click on the Support Portal. That will direct you to several contact options to connect with the business representative. For instance, people seeking technical support can select the option for live chat, which is available as a product for paid accounts. People choosing this option can consult the business representative between 9:00 AM and 7:00 PM EST from Monday to Thursday and Friday between 10:00 AM and 5:00 PM EST. Customers who want to share their billing concerns with the company agent can select Email Support as an option active on weekdays. For efficient assistance, you must have admins submit plan changes.
The Wild Apricot mobile app helps individuals stay connected with their associations, non-profits, and other member-based organizations. Clients can conveniently download it on their smart devices and use it to have a better experience with the company. To contact the customer care team via the Wild Apricot app, click the three horizontal lines on the screen and request support directly. People needing immediate assistance must send a request during business hours.
The company is active on multiple social media platforms like Facebook, Pinterest, Instagram, LinkedIn, and YouTube to keep customers updated on its services and policies. Wild Apricot Twitter is one of their social media networks, with a large community of followers. People joining these pages can benefit from the insightful posts and suggestions provided by the staff and users and get efficient solutions to their problems by sharing those with Wild Apricot support.