I ordered 3 wigs from them & one was severely damaged.It looked as though someone had taken scissors to it.
I tried several times to call them but they never answer their phone. There is never a chat operator available even during the times they specify that one will be available. I emailed them and finally got a response asking me to email them the photos I had taken. The email address they supplied has servers that won't even allow you to email photos.
I then emailed them a link to the photos and they will not respond to me.
Had they tried to resolve the issue I would have been more than happy to purchase from them again as two of the 3 wigs were beautiful.Now I'm just pissed and will not only not be purchasing from them again but I will let me friends and everyone else know not to shop there.
More Review Details
- Reason of review:
- Damaged or defective
- Product or service
- Review category
- Health and Beauty