100% full Not resolved

Do not buy from Wigway/Wigsway. I bought 2 wigs for a family member who has cancer. I ordered a Human Hair brown wigs with blonde highlights and one of the wigs that arrived was red and polyester. I asked to swap it for the correct wig or refund the money, I was happy to send it back and pay for postage. The wig cost $250 and they offered me $45 to keep the wig. They say they are an Australian company but their factory is in china. They refuse to cooperate or take responsibility for sending the wrong wig.

Related: Wigsway - The worst wig I ever bought.

I sent then pictures of the 2 wigs as you can clearly see that are NOT the same colour, but they refuse the acknowledge it.

Currently trying to claim through Paypal

Review about: Remy Human Hair Wig.

I didn't like: Not what i ordered, Company is a sham, I cried because i lost my money, No refunds or exchanges.

Review #865197 is a subjective opinion of a user.

1.0
Value for money
Advertised vs Delivered
Product or Service Quality
Price Affordability
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service
Location
Diversity of Products or Services
PRODUCT OR SERVICE Wigsway Human Hair Wig
Reason of Review / Monetary Loss Not as described / $249
Preferred solution Deliver product or service ordered

Had an Experience with Wigsway?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like