Wickes Furniture Phone Numbers and Emails

Customer Service:

  • +44 344 892 2721
    Showroom kitchen and bathroom Inquiries
  • +44 800 011 3031
    Showroom kitchen and bathroom Inquiries
  • +44 330 123 4123

Legal:

  • +44 303 123 1113

Wickes Furniture Emails:

Customer Service
Legal
GDRP Inquiries
Media
Press Inquiries
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Wickes Furniture Contact Information

Wickes Furniture Website:

Wickes Furniture Help Center:

Corporate Office Address:

Wickes Furniture
Rhosili Road,Brackmills
Northampton, England NN4 7JE
United Kingdom

Other Info (opening hours):

Customer service hours:

Monday - Saturday: 8am - 6pm

Sunday: 10am - 5pm

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Wickes Furniture Rating Based on 1 Reviews

Rating details

1.0
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Value for money
Delivery Service
Reliability
Diversity of Products or Services

Rating stats

Rating trend

Summary of Wickes Furniture Customer Service Calls

16 TOTAL
CALLS
00:18 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wickes Furniture Customer Service?

Request for Information Question:

  • “Complain about my kitchen”
  • “To find out the status of my stock”

Shipping and Delivery Question:

  • “Delivery problems”
  • “Delivery note missing”

Refund Question:

  • “Refund”

Staff Question:

  • “Bad customer service”

Other Question:

  • “To buy old furniture”
  • “Kitchen quotation”
  • “Missing fence panel”

About

Wickes Furniture Return Policy
Please refer to the following information when returning products delivered from the Wickes website. The User can return any unused product to www.wickes.co.uk in its original condition for a refund within 30 days of delivery to The Client of Wickes Furniture This right to return does not apply to bespoke or made to measure products. As a consumer The Customer may have additional legal rights and this policy does not affect these rights. No refund of delivery charges will be made if the cancellation notice is received outside of this timeframe. Refunds will be paid to the payment card used to place the order and will be made as soon as possible and no later than, the earlier of 14 days after Company's receipt of the returned Products or 14 days after Wickes Furniture's' receipt of evidence of the return of the products to Wickes Furniture Wickes Furniture are permitted to reduce The Customer's refund to reflect any reduction in the value of the products which are due to the manner in which The User of Website have handled them.
To read more: https://www.wickes.co.uk/returnsandrefunds
Wickes Furniture Delivery Policy
To read more: https://www.wickes.co.uk/deliverydetails
Wickes Furniture Terms of Service
These terms and conditions confirm the legal terms (Terms) on which Website will sell the Product(s) (Product(s)) listed on Company's website (Website) and website in-store (Website In-store) (collectively Wickes Furniture's' Sites). These Terms apply to any contract between Website for the sale of Products (Contract). Please read them carefully and make sure that The Client understand them before The User place The Client's order. The User should also print a copy of these Terms for The Customer's future reference. Please read this policy carefully and make sure that The Customer understand it. Company's order process allows The User to check and amend any errors before submitting The User's order to The Company Please take the time to read and check The Customer's order at each stage of the order process. After The Client place an order, Wickes Furniture will send The User of Website an e-mail to confirm that The Company have received it (Order Acknowledgement).
To read more: https://www.wickes.co.uk/termsAndConditions
Wickes Furniture Privacy Policy
Personal information may include "special category data" relating to racial or ethnic origin, political opinions, religious beliefs, membership of a trade union, physical or mental health and criminal records and allegations. As a rule, Website do not collect "special category data" about visitors to Wickes Furniture's' website or Company's customers or suppliers. The exception is where www.wickes.co.uk identify suspected criminal activity such as fraudulent claims or the use of stolen payment card details. In this case Wickes Furniture will record details of the suspected criminal activity and may take appropriate action, including refusing to accept orders, make payments or give refunds. Wickes Furniture may also report the incident to the relevant bank or payment card issuer or to the police or other appropriate authorities. See below for details of how Wickes Furniture may use The Customer's personal information.
To read more: https://www.wickes.co.uk/privacy
Wickes Furniture FAQ
To read more: https://www.wickes.co.uk/flooring/faq-laminate-wooden-flooring
Wickes Furniture reviews and complaints

Wickes Furniture is ranked 672 out of 1670 in Furniture and Decor category

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