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Contact White Stuff Customer Service

White Stuff Phone Numbers and Emails

Customer Service:

  • +44 203 752 5360

Headquarters:

  • +44 207 735 8133
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White Stuff Emails:

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How to Contact White Stuff?

author avatar
Rebecca A. Garland
PissedConsumer Reporter
How to Contact White Stuff?

The company has published two White Stuff contact helplines where customers can contact their agents for issues and concerns or request more information. The toll-free number to speak to a company's representative is +44-203-752-5360. Another customer service number to speak to the support team is +44-207-735-8133. The former helpline is active 24 hours, seven days a week. This ensures the support team can care for the customer throughout the day. If you cannot contact the White Stuff customer service representative, head to the FAQ section, which has a lot of useful information about placing orders, deliveries, and returns.

The company has published four different email addresses. For general assistance related to the business services and their operations, the email address is wholesale@whitestuff.com. Another email address published by the White Stuff customer service support team to assist as many users and interested individuals as possible is customercare@whitestuff.com. The third email address to contact the support team to learn more about the job and career opportunities is knowify@knowify.com. Lastly, the email address for concerts related to press inquiries is recruitment@whitestuff.com. The White Stuff contact team reviews your email and tries to get back to you within 2 to 3 business days. This duration is a little longer, especially over Weekends and Bank Holidays.

The White Stuff head office is in London. If you are in the area, the address is White Stuff Limited, Office 2.04/5, Second Floor, Canterbury Court, 1-3 Brixton Road, London, England SW9 6DE, United Kingdom. This is the address to speak to the customer service team in person. You can also send mail to the White Stuff head office. Another company address is White Stuff, Plot 4, Thorpe Way, Leicester, LE19 1SU.

People who need to contact White Stuff customer service through their published helpline can do so between 9:00 AM and 3:00 PM GMT, Monday through Friday, excluding Bank holidays. Those who want to arrive at the company offices can also do so during the same hours. When facing a problem outside White Stuff opening hours, consider sending an email since these are available 24/7 for customer convenience. After receiving your request online, the business agent will try to respond as soon as possible.

Head to the official website to initiate a White Stuff live chat with the support team. On whitestuff.com, click Contact Us, click on the company's live chat icon, and start chatting with one of the company's representatives. The White Stuff opening hours for online chat begin at 8 AM and end at 7:45 PM, Monday through Friday. On Saturdays, the White Stuff opening hours are 8 AM and ends at 2:45 PM. To initiate a live chat on Sundays or Bank holidays, the hours are between 8 AM and 1:45 PM.

White Stuff Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    48% phone 52% email

  • The best email to contact White Stuff is customercare@whitestuff.com. 100% of customers use this email address to address their issues and concerns.

  • The best phone number to call White Stuff is 442037525360. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Monday and Thursday.

View full overview ›
PissedConsumer Club

Contact Information

White Stuff Website:

White Stuff Help Center:

Corporate Office Address:

White Stuff Limited
Office 2.04/5, Second Floor, Canterbury Court, 1-3 Brixton Road,
London, England SW9 6DE
United Kingdom

Other Info (opening hours):

Hours:
Monday - Friday 9:00am - 3:00pm

More contact details

White Stuff Rating Based on 1 Review

Rating details

4.8 more details
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
All 1 White Stuff reviews

Rating stats

Rating trend

Summary of White Stuff Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call White Stuff?

Product/ Service Question:

  • “Complaint”
  • “Problem with my email”

Payments and Charges Question:

  • “Ordered sunglasses and pj bottoms paid for both only sunglasses arrived”

Website/ Application Question:

  • “I can't order online.”

Shipping and Delivery Question:

  • “Missing parcel”

Account Question:

  • “Need a QR code”

Other Question:

  • “Data protection issue”
  • “Reviving item”
  • “To buy something.”
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