Whitaker Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 650-6717
    Lexington, KY
Send Message

Customer Service:

  • (800) 992-3808
    Debit Card Pin Changes
  • (800) 472-3272
    Lost or Stolen Debit Card
  • (800) 943-5251
    Phone Smartб Peoples Bank
  • (800) 742-2265
    Phone Smartб Whitaker Bank
  • (855) 650-7811
    Whitaker VISA Credit Card

Accounting/ Billing:

  • (855) 885-5554
    Peoples Bank
  • (855) 885-5553
    Whitaker Bank

General Info:

  • (859) 986-6860
    Berea, KY
  • (502) 875-6340
    Franklin County
  • (859) 543-4000
    Lexington, KY
  • (859) 734-3316
    Mercer County

Whitaker Bank Emails:

Media
Marketing Inquiries
info@whitakerbank.com
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More phone numbers and emails Less phone numbers and emails

Whitaker Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Whitaker Bank is 8006506717. 59% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Tuesday and Friday.

  • People call Whitaker Bank mainly because of account, cards, payments and charges.

View full overview ›

How to Contact Whitaker Bank Customer Service?

Most Popular Number:

(800) 650-6717
Lexington, KY
Total calls: 10 Last call: Jun 1, 2024

Whitaker Bank customer support phone number is 800-650-6717. This is a toll-free line. Call this number to get more information about the company and its services such as wealth management, personal and business solutions, loans and insurance. If you want to change the PIN to your credit or debit card, call 800-992-3808. If you need to report a lost or stolen card, please inform the company by calling 800-472-3272. To contact the Whitaker VISA Credit Card support, please dial 855-650-7811.

If your issue is not time-critical, contact the company via email. Whitaker Bank customer support email is info@whitakerbank.com. You can forward all questions about the company and its services to this email. Whitaker Bank customer support team is always ready to address all your concerns and inquiries. If you have media inquiries and would like to get in touch with the PR department, drop a message at marketing@whitakerbank.com.

The company is headquartered in Lexington, Kentucky. Whitaker Bank address for mailing is 2001 Pleasant Ridge Drive, Lexington, Kentucky 40509, United States. Besides its head office, there are bank locations in Fayette County, Corbin Area, Franklin County, Garrard County, Scott County, Perry County, and many more. You can find the full list of Whitaker Bank locations on the “Bank Locations” page of the corporate website.

Depending on the location, operation hours may differ. For example, the office in Franklin County is open from 8.30 am to 4 pm Monday through Thursday and 8.30 am to 5 pm on Friday (lobby hours). Drive-thru hours are as follows: from 8 am to 5 pm Monday through Thursday and 8 am to 6 pm on Friday. You can find the full list of locations and their operation hours on the Whitaker Bank website.

To contact the company via the website, click the “Contact Us” button on the left of the screen. Then, scroll down the page and click the “SEND US AN ENCRYPTED EMAIL” button to send your message online. Once the inquiry is submitted, Whitaker Bank customer care team will get back to you to address your message.

PissedConsumer Club

Contact Information

Whitaker Bank Website:

Whitaker Bank Help Center:

Corporate Office Address:

Whitaker Bank
2001 Pleasant Ridge Drive
Lexington, Kentucky 40509
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8:30 am - 4:00 pm

Friday: 8:30 am - 5:00 pm

Saturday: 9:00 am - 12:00 pm


Mailing Address:

P.O. Box 55439

Lexington, KY 40555


Locations:

Fayette County

2001 Pleasant Ridge Drive

Lexington, KY 4050

Franklin County

130 West Main Street

Frankfort, KY 40601

Garrard County

39 Public Square

Lancaster, KY 40444

Scott County

101 W. Main Street

Georgetown, KY 40324

Letcher County

187 Main Street

Whitesburg, KY 41858

Mercer County

211 South Main Street

Harrodsburg, KY 40330

Rowan County

140 East Main Street

Morehead, KY 40351

More contact details

Whitaker Bank Rating Based on 3 Reviews

Rating details

2.8
more details
Product or Service Quality
Diversity of Products or Services
Customer service
Additional Fees

Rating stats

Rating trend

Summary of Whitaker Bank Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Whitaker Bank?

Account Question:

  • “Cannot get my password or Face ID to work”
  • “Not mad but Having issues logging in to my mobile banking”
  • “Someone is trying to access my account”

Payments and Charges Question:

  • “Hold on debit card”
  • “Debit card not working”
  • “Payment taken out an account by mistake, no mon3y in that account”

Cards Question:

  • “I have a New card need to activate”
  • “Need new card”
  • “Every time i call the activity card number it doesn't ting. It hangs up. I received call this morning but cant take of this for this problem. They have blicked my card. Need to resolve ASAP. I await fo r your help.”

Other Question:

  • “Where's my money”

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