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Contact Whitaker Bank Customer Service

How to Reach a Person at Whitaker Bank

Verified Contact Information

Toll-Free Number:

  • 1-800-650-6717
    Lexington, KY
Call Now

Customer Service:

  • 1-800-992-3808
    Debit Card Pin Changes
  • 1-800-472-3272
    Lost or Stolen Debit Card
  • 1-800-943-5251
    Phone Smartб Peoples Bank
  • 1-800-742-2265
    Phone Smartб Whitaker Bank
  • 1-855-650-7811
    Whitaker VISA Credit Card

Accounting/ Billing:

  • 1-855-885-5554
    Peoples Bank
  • 1-855-885-5553
    Whitaker Bank

General Info:

  • 1-859-986-6860
    Berea, KY
  • 1-502-875-6340
    Franklin County
  • 1-859-543-4000
    Lexington, KY
  • 1-859-734-3316
    Mercer County

Media:

marketing@whitakerbank.com
Marketing Inquiries
info@whitakerbank.com
Send Message

Whitaker Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Whitaker Bank Phone Number
1 (800) 650-6717
Average Calls duration
1 minute
Most Popular Whitaker Bank Email Address
info@whitakerbank.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Cards, account, payments and charges
View full overview

How to Contact Whitaker Bank Customer Service?

Whitaker Bank customer support phone number is 800-650-6717. This is a toll-free line. Call this number to get more information about the company and its services such as wealth management, personal and business solutions, loans and insurance. If you want to change the PIN to your credit or debit card, call 800-992-3808. If you need to report a lost or stolen card, please inform the company by calling 800-472-3272. To contact the Whitaker VISA Credit Card support, please dial 855-650-7811.

If your issue is not time-critical, contact the company via email. Whitaker Bank customer support email is info@whitakerbank.com. You can forward all questions about the company and its services to this email. Whitaker Bank customer support team is always ready to address all your concerns and inquiries. If you have media inquiries and would like to get in touch with the PR department, drop a message at marketing@whitakerbank.com.

The company is headquartered in Lexington, Kentucky. Whitaker Bank address for mailing is 2001 Pleasant Ridge Drive, Lexington, Kentucky 40509, United States. Besides its head office, there are bank locations in Fayette County, Corbin Area, Franklin County, Garrard County, Scott County, Perry County, and many more. You can find the full list of Whitaker Bank locations on the “Bank Locations” page of the corporate website.

Depending on the location, operation hours may differ. For example, the office in Franklin County is open from 8.30 am to 4 pm Monday through Thursday and 8.30 am to 5 pm on Friday (lobby hours). Drive-thru hours are as follows: from 8 am to 5 pm Monday through Thursday and 8 am to 6 pm on Friday. You can find the full list of locations and their operation hours on the Whitaker Bank website.

To contact the company via the website, click the “Contact Us” button on the left of the screen. Then, scroll down the page and click the “SEND US AN ENCRYPTED EMAIL” button to send your message online. Once the inquiry is submitted, Whitaker Bank customer care team will get back to you to address your message.

PissedConsumer Club

Contact Information

Whitaker Bank Website:

Whitaker Bank Help Center:

Corporate Office Address:

Whitaker Bank
2001 Pleasant Ridge Drive
Lexington, Kentucky 40509
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8:30 am - 4:00 pm

Friday: 8:30 am - 5:00 pm

Saturday: 9:00 am - 12:00 pm


Mailing Address:

P.O. Box 55439

Lexington, KY 40555


Locations:

Fayette County

2001 Pleasant Ridge Drive

Lexington, KY 4050

Franklin County

130 West Main Street

Frankfort, KY 40601

Garrard County

39 Public Square

Lancaster, KY 40444

Scott County

101 W. Main Street

Georgetown, KY 40324

Letcher County

187 Main Street

Whitesburg, KY 41858

Mercer County

211 South Main Street

Harrodsburg, KY 40330

Rowan County

140 East Main Street

Morehead, KY 40351

More contact details

Why Customers Call Whitaker Bank?

Top Reasons of Customers Calls

  • Cards 38%
  • Account 29%
  • Payments and Charges 21%
  • Product/ Service 8%
  • Customer Inquiries & Issues 4%

Cards

38%
  • "Virtual card"
  • "Card"
  • "Restricted card"

Account

29%
  • "I think my banking account got hacked"
  • "Thank account"
  • "Cannot get my password or Face ID to work"

Payments and Charges

21%
  • "Fraud"
  • "Hold on debit card"
  • "Debit card not working"

Product/ Service

8%
  • "I did not make a purchase with Walgreens."
  • "I do not make a purchase at walgreens for a hundred and eighty six dollars"

Customer Inquiries & Issues

4%
  • "Where's my money"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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