Customer Inquiries & Issues
50%- "Litter order"
- "Trouble with evo"
- "Cat traumatized"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Whisker Phone Number | 1 (877) 250-7729 |
| Average Hold Time | 00:03:00 |
| Average Calls duration | 3 minutes |
| Most Popular Whisker Email Address | support@whisker.com |
| Whisker Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Whisker Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Activation/ cancellation, return/ replace, shipping and delivery |
| Prepare before the call to Whisker | Phone number or first and last name |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.