WhenIWork Phone Numbers and Emails

Toll-Free Number:

  • (800) 977-3675
    CCPA Inquiries
Send Message

Customer Service:

  • (651) 330-4482

WhenIWork Emails:

Customer Service
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Contact Information

WhenIWork Website:

WhenIWork Help Center:

Corporate Office Address:

When I Work, Inc.
420 North 5th St. Suite 500
Minneapolis, Minnesota 55401
United States

Other Info (opening hours):


Monday - Friday:

Tickets: 7:00am - 10:00pm (CST)

Live chat: 7:00am - 7:00pm (CST)

Saturday - Sunday: 9:00am - 4:30pm (CST)

Holidays: 8:00am - 5:00pm (CST)

More contact details

WhenIWork Rating Based on 3 Reviews

Rating details

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Customer service
Product or Service Quality
Price Affordability

Rating stats

Rating trend

How Good is WhenIWork's Customer Service?

Fisher Jzs
Fisher Jzs
Feels Disappointed | Nov 03, 2023

I need help no one to help me out 2 weeks now

Read full quote
Vaibhav Usz
Vaibhav Usz
Feels Satisfied | Oct 19, 2023

No an podido ayudarme

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Summary of WhenIWork Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WhenIWork?

Account Question:

  • “Log in issue”
  • “Can't reset my password”
  • “I cannot log in to my when I work app”

Request for Information Question:

  • “I need help with my app the scheduling for our job is coming up Monday and I won't be able to choose my days if I can't get into app”
  • “Question about time”

Activation/ Cancellation Question:

  • “To cancel”

Product/ Service Question:

  • “Missing workplace”

Employment Question:

  • “Payroll”

Return/ Replace Question:

  • “FYI we are changing providers--- I'm not mad. We are out sourcing our HR they do time--we don't need more apps.:)”

Other Question:

  • “Cannot set my new schedule”
  • “Recuperar mi contraseña”
  • “Employees are not receiving schedules”

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