Users requesting general information and assistance can call Whatcom Educational Credit Union customer service via the toll-free number 1-800-525-8703. The helpline, 1-360-756-7777, is active for telephone banking 24/7. Those with credit card inquiries can reach the relevant department at 1-866-767-0814 between business hours. The Whatcom Educational Credit Union phone number 1-415-805-4639 is active for clients outside the United States to reach out for similar purposes.
For debit card queries, call 1-844-909-1628 during office hours. The number, 1-415-805-4713, is active for those outside the United States. Those seeking to consult via text messages can use 1-360-200-8442. The helplines, 1-800-833-6388 and 1-360-676-1168, provide teletypewriter (TTY) services to clients with hearing impairments. Calling ensures quick solutions to user concerns and is best for urgent matters requiring immediate assistance.
The company has published a customer service email, grp.marketing@wecu.com, for reaching its agents regarding accessibility concerns. Users with complaints or feedback can email feedback@wecu.com during Whatcom Educational Credit Union's hours. The email address impact@wecu.com is available to contact the customer care team for community services. Those requesting assistance with mobile app issues can use wecuapp@wecu.com to reach the relevant department.
The Whatcom Educational Credit Union customer service email, memberservices@wecu.com, is also available for similar purposes. Lastly, users consulting the HR Department for job applications and career-related inquiries can write to hr@wecu.com. That would ensure effective assistance within a few hours or days.
Customers seeking to consult with business agents in person can visit the Whatcom Educational Credit Union at 600 E. Holly St., Bellingham, WA 98225, United States. Doing so with a prior appointment and between business hours will ensure efficient and effective solutions to their problems. The company has also published its mailing address: PO Box 9750, Bellingham, WA 98227-9750, for those unable to attend in person to relay their concerns. That is a secure communication method feasible for confidential and sensitive issues. However, being time-consuming, it is not recommended if the matter is urgent.
Users can contact the company's Contact Center Monday through Friday, from 8:00 AM to 6:00 PM, for efficient assistance. Whatcom Educational Credit Union's customer service is also available on Saturdays from 9:00 AM to 1:00 PM. Visitors to the company offices can also visit between these times or confirm the operational hours for the relevant department when making an appointment. To resolve your concerns outside office hours, you can consult the company's digital assistant, which is available 24/7 for user convenience.
