WeTransfer Phone Numbers and Emails

Customer Service Number:

  • (424) 835-4576
    Venice, CA

Customer Service:

  • +3 120 810 0779

General Info:

  • +44 203 805 4822
    Headland Consultancy
  • +3 185 888 7658

Media:

  • +3 164 183 5382

WeTransfer Emails:

Customer Service
General Info
Headland Consultancy
Investors/ Franchising
Legal
Media
More phone numbers and emails Less phone numbers and emails

WeTransfer Contact Information

WeTransfer Website:

WeTransfer Help Center:

Corporate Office Address:

WeTransfer
Willem Fenengastraat 19
Amsterdam, North Holland 1019
Netherlands

Other Info (opening hours):

Other Locations:

WeTransfer LA

2116 Zeno Place

Venice, CA 90291 USA


WeTransfer NYC

636 Broadway, #704

New York, NY 10012 USA

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WeTransfer Rating Based on 2 Reviews

Rating details

1.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Value for money
Website

Rating stats

Rating trend

Summary of WeTransfer Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WeTransfer Customer Service?

Activation/ Cancellation Question:

  • “Need to cancel subscription”
  • “I canceled 3 months ago and I'm still being charged”
  • “Need to cancel account”

Staff Question:

  • “Service didn't do what I needed and I've already been charged for the entire year!”

Cards Question:

  • “To advise of new credit card details”

Other Question:

  • “I transferred files, they have not been downloaded yet. So, I upgraded to WeTransfer Pro so I could change the expiration date. However, it does not recognise that I have already sent a file before, and therefore will not allow me to change the date.”
  • “Couldn't receive data”
  • “SUPPORT REGARDING HISTORY”

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WeTransfer reviews and complaints

WeTransfer is ranked 344 out of 940 in Media category

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