Contact Westone Customer Service

Clients can submit their requests via multiple emails. To consult business technical support for issues regarding the payment portal, write to payportal@westone.com. The Westone contact email defendear@westone.com is available to reach the customer service team for inquiries about DefendEar. Those consulting the GSA or military department can email gsa@westone.com between the Westone hours. To reach out for military ordering, military@westone.com is the email address. Users can also submit similar requests to customerservice@westone.com. Lastly, marketing@westone.com is the Westone support email for legal and trademark inquiries. To ensure efficient assistance, include all the required information in the message and submit a request between business hours.

The Westone headquarters is in the United States at Westone Laboratories, Inc., 2260 Executive Circle, Colorado Springs, Colorado 80906. Users with critical and complex concerns can visit the corporate office with an appointment and between business hours for efficient assistance. Those reaching out for payments and other relevant issues can arrive at the Westone address, Westone Laboratories Inc., PO Box 631276, Cincinnati, OH 45263-1276, for help during office hours. Customers can also relay their concerns via mail and expect the issue to be addressed within a few days or weeks.

The general Westone customer service hours are between 7:00 AM and 5:00 PM MST, Monday through Friday. Users consulting the company agents in Colorado Springs can call or email the respective office Monday through Friday between 7:00 AM and 3:30 PM MST for efficient assistance. For convenience, those visiting the company headquarters must first confirm the working hours for the relevant department. You can also browse the featured information on the company website for quick self-help.

To reach Westone support online, open the company website in your browser and click Contact Us on the homepage. That will direct you to a new page with several department-specific helplines, emails, and physical addresses for the company offices. Users can also find an online form for consultation on the same page. When filling it out, it is important to provide your name, email address, phone number, and reason for consultation for better assistance. Once done, click Submit to relay it to Westone customer service and expect a response within working hours. Users can also visit the help center to benefit from the featured information.