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Contact Weston Customer Service

How to Reach a Person at Weston

Verified Contact Information

Customer Service Number:

  • 1-720-663-9112
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Customer Service:

  • 1-720-676-9729
    Shop Line

Claims:

warranty@westonbackcountry.com

Customer Service:

info@westonbackcountry.com

Legal:

info@westonsnowboards.com

How to Contact Weston?

Most Popular Number:

(720) 663-9112

The Weston phone number for customer service inquiries is (720) 663-9112. You can use this helpline to learn more about the company, its products, fit, and availability. The customer care advisors will help you choose the item according to your needs, preferences, and budget, and assist with placing, changing, or tracking your order. The same number can be used for rental and demo questions whenever you need the details of ski and splitboard demo programs. Return, refund, and repair requests can also be discussed with the company’s representatives via phone. You can also get in touch with the support agents at the following Shop Line: (720) 676-9729.

The Weston customer care email address for general questions and information requests is info@westonbackcountry.com. You can use it to learn about the company’s products, availability, rental, and warranty coverage. The same email is appropriate for general feedback, suggestions, and complaints. If there are issues with the purchased items, you can use this email to discuss returns, exchanges, and refunds. The support representative will get in touch with you to provide the required information and discuss the details as soon as they study your matter. Privacy Policy concerns can be sent to the email as well for the Data Protection Officer to handle. The Weston email address for claims is warranty@westonbackcountry.com.

The Weston address to reach the company’s representatives at the corporate headquarters is Powder Fiend LLC, 1492 Ammons St., Lakewood, Colorado 80214, United States. You can mail information requests to this address whenever you need to learn about the company, its products, and warranty coverage. Official correspondence, legal inquiries, and other documentation can be sent to this office as well. The customer service team is also available at this address to deal with your concerns and complaints. The same address can be used for return requests with the “Attn: Returns RA” notice and the provided RA number. Privacy Policy-related questions can also be sent to the Data Protection Officer via mail.

The Weston office hours are not mentioned on the official website. During summer hours, the shop is open by appointment only. If you need to reach the Weston customer service team, you can try calling the support helpline during regular business hours, Monday to Friday from 9 a.m. to 5 p.m. MT. Alternatively, you can connect with a live agent via chat on the official website during working hours. If your issue is not time-sensitive, you can email it to the customer care team whenever it is convenient for you. The customer relations experts are also available via social media on Saturday between 11 a.m. and 6 p.m. MT.

To contact the customer care team online, visit the Weston website and click the chat icon in the bottom right corner of the homepage. Type your question or describe your issue, and a live assistant will provide the required information. Alternatively, you can click the Contact tab at the top of the main page to check other available ways to reach the support representatives, including email links, phone numbers, and mailing address. You can click the email link to send a direct message to the customer relations team. To message the company’s representatives via social media, click the preferred platform’s icon in the bottom right corner of the page.

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Contact Information

Weston Website:

Weston Help Center:

Corporate Office Address:

Powder Fiend LLC
1492 Ammons St.
Lakewood, Colorado 80214
United States

Other Info (opening hours):

Hours:

Saturday: 11:00am - 6:00pm

More contact details

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