Contact Westmark Credit Union Customer Service

Clients can reach Westmark Credit Union’s customer service via two emails. To consult the agents at the first service contact center, write to ebanking@westmark.org. New or existing clients seeking general information about the company's products and policies can use info@westmark.org to consult its agents during working hours. However, responses to emails may not be prompt and can take up to several hours.

The Westmark Credit Union headquarters is located in Idaho Falls. Its complete address is 1385 Fremont, Idaho Falls, Idaho 83402, United States. Clients seeking personalized help can visit this address with an appointment in the relevant department during working hours. That will ensure quick and effective solutions to their problems. However, if it is not possible to visit the corporate office, send a letter to the Westmark Credit Union address, P.O. Box 2869, Idaho Falls, ID 83403-2869, for secure and effective communication.

There is a slight variation in the Westmark Credit Union hours for different company branches. Users requesting assistance with debit or credit card issues can reach the respective agents 24/7. In addition, the general operational hours for the lobby and drive-thru in all branches are from 9:00 AM to 5:30 PM Monday through Friday. The drive-thru in a select few offices also operates on Saturdays. For instance, users consulting the drive-thru at Silverstone on Saturday can reach out between 9:00 AM and 1:00 PM. Westmark Credit Union customer service is also available in the lobby and drive-thru at Pocatello, Eastside, and First Street on Saturday during the same hours.