West Elm Chairs fell apart
I purchased 4 Driftwood outdoor chairs last year from West Elm, and six months later they started falling apart. I've written to West Elm several times and the only thing they do is send me a scripted response that they are sorry but can't do anything about it since it's past the 30 day return. I spent $500 on these chairs and had to throw them away.
The wood used for these chairs was of poor quality and more than likely not treated enough to be outdoors. I am very disappointed in the quality of furniture and the lack of resolution on the part of West Elm.
Don't buy West Elm outdoor furniture.
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- Product or service
- Outdoor Chairs
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- Furniture and Decor