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Contact West 49 Customer Service

West 49 Phone Numbers and Emails

Toll-Free Number:

  • (866) 717-7008
Call customer service
Send Message

Customer Service:

  • +1 905 789 0361
    Bramalea City Centre
  • +1 705 743 3764
    Lansdowne Place
  • +1 705 475 1066
    Northgate Mall
  • +1 250 868 3020
    Orchard Park Mall
  • +1 902 404 1645
    Oshawa Centre

West 49 Emails:

Customer Service
General Info
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How to Contact West 49?

Most Popular Number:

(866) 717-7008
Total calls: 10 Last call: Jan 20, 2025
author avatar
PissedConsumer Reporter

West 49 toll-free telephone number is 866 717 7008. This West 49 phone number provides you with the opportunity to reach the customer care department team from the corporate office and receive information about the company and possible offers. To reach the West 49 contact team from a certain location, use the local support number. The West 49 customer service phone number of specialists from Bramalea City Centre is 905 789 0361.
To reach specialists from the Lansdowne Place, call 705 743 3764. The phone line of the Northgate Mall customer office is 705 475 1066. To get in touch with the managers in Orchard Park Mall, tend to the phone number 250 868 3020. The 902 404 1645 customer care is accessible via 902 404 1645.

West 49 email address of the online customer service is onlinehelp@west49.com. You can send the written request to the email in case you use the company’s services online. The experts will consider the email in a few days and send you the response.
The other email address to reach the support is customerservice@west49.com. In-store West 49 customer service operates at the above mentioned address. Whether you bought the items directly in the store, use this email to report about the problem, make the return or receive other customer assistance. For general inquiries, use the email address info@west49.com.

West 49 address to reach the support team in a written way is 50 Dufflaw Rd.,Toronto, Ontario CANADA M6A 2W1. Use this address as a mailing to get in touch with the customer care department of the corporate office. You can send various letters like complaints, claims and others. The West 49 headquarters location is 1203 Caledonia Road 2nd Floor Toronto, Ontario M6A 2X3 Canada. The other location of the company’s office is 21 Mic Mac Blvd Unit #301
Dartmouth, NS B3A 4N3.

West 49 hours are Monday through Friday from 8:30 a.m. to 5:30 p.m. EST. On weekends the support members are not available. To get information about the changes in schedule, turn to the West 49 live chat on the website of the company.

West 49 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call West 49 is 8667177008. 59% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday and Tuesday.

  • People call West 49 mainly because of request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

West 49 Website:

West 49 Help Center:

Corporate Office Address:

West 49, Inc.
1203 Caledonia Road 2nd Floor
Toronto, Ontario M6A 2X3
Canada

Other Info (opening hours):

Mailing Address:

50 Dufflaw Rd.,

Toronto, Ontario CANADA M6A 2W1


Other Location:

21 Mic Mac Blvd

Unit #301

Dartmouth, NS B3A 4N3


419 King Street West

Unit #2344

Oshawa, ON L1J 2K5


1500 Fisher Street

North Bay, ON P1B 2H3

Store Hours


25 Peel Centre Drive

Unit #172

Brampton, ON L6T 3R5


645 Lansdowne Street West

Unit #156

Peterborough, ON K9J 7Y5


2271 Harvey Road

Unit #370

Kelowna, BC V1Y 6H2

More contact details

West 49 Rating Based on 2 Reviews

Rating details

2.3
more details
Customer service
Delivery Service
Discounts and Special Offers
Product or Service Quality

Rating stats

Rating trend

Summary of West 49 Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call West 49?

Request for Information Question:

  • “To check order went tjeough”
  • “Looking for youth high tops I bought before”
  • “About my online order”

Shipping and Delivery Question:

  • “Regarding my package”
  • “Shipping”
  • “Track package”

Product/ Service Question:

  • “Purchase”

Return/ Replace Question:

  • “Lost return receipt”

Payments and Charges Question:

  • “Payment”

Cards Question:

  • “Gift card issue”

Other Question:

  • “Baggage”
  • “On my order”
  • “Store not open”

Compare West 49 Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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