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1.0

I started using Wen thinking it was good for my hair and natural without chemicals.

I was not sure why the drain in the shower was filling with hair but after I stopped using Wen I saw less and less.

I could not control the hair loss. It was in the shower everywhere I got ready. Now I cry when I look in the mirror. I used Wen for almost 3 years and my hair has thinned 75% of what it used to be.

I don't want to go out or even get up in the morning. I am a shell of who I used to be. Some woman with thin breaking hair that fell out. Now they are stalking me with bills.

I cannot believe this. This is a horrible product they should not allow this to be sold.

Reason of review: Problems with payment.

Monetary Loss: $500.

Preferred solution: REFUND OR FOR THEM TO STOP BILLING FOR ITEMS I DID NOT WANT. THEY CONTINUED TO CHARGE MY CARD AFTER I CANCELLED.

Wen Cons: Hair falling our from the root.

Location: Tampa, Florida

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Guthy R

Our team is here to help. We take our customersโ€™ experiences with our products very seriously and our Corporate Escalation Team would like to learn more.

Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist.

Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed.

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