Wen - Hair loss

218 of 1519 Wen reviews

I didn't and still don't understand how was I and still losing hair.I thought this product would make my hair shinny and soft but instead I lost my valume.

I had always gotten compliments on how think and long my hair was. I just wanted to give my hair a little shine but now it's thin out a lot. It's very stressful and depressing to see your hair fall off, hair brush full of your hair. It saddens me so much.

What do I do now?

Mrs.Ramona Wilkins

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More Review Details

  • What I liked
      No items
  • What I disliked
    • Product or customer service

Reason of review:
Bad quality
Preferred solution:
Spend money on trying different ways to help restore my hair to no avail. Last alternative would be a medical one.
Monetary loss:
Product or service
Wen Basic Hair Care Kit
Review category
Cosmetics and Toiletries
review #752207

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218 of 1519 Wen reviews

Jan 22, 2016 #1099333

Hi Ramona, Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more. Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist. Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed. Thank you. -WEN Customer Care

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