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Contact Wellpoint Customer Service

Wellpoint Phone Numbers and Emails

Toll-Free Number:

  • (833) 707-0867
Call customer service
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Customer Service:

  • (855) 642-8572
    Maryland Health Connection
  • (855) 642-8573
    Maryland Health Connection (TTY)
  • (800) 888-1965
    Maryland’s Public Mental Health System
  • (800) 454-3730
    Pharmacy department
  • (833) 205-6003
    Pharmacy Member Services
  • (410) 859-5800

Legal:

  • (844) 203-3796
    Privacy Inquiries
  • (317) 488-6000
    Privacy Inquiries
  • (800) 964-2112

Technical Support:

  • (833) 707-0868

Wellpoint Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Wellpoint?

Most Popular Number:

(833) 707-0867
Total calls: 36 Issues resolved: 3 Last call: Nov 11, 2024

Wellpoint customer service number is 833-707-0867. This is a toll-free line for addressing inquiries about available health plans, pricing, tech issues, PCP changes, ID cards, and getting all kinds of consumer assistance.
If you want to call Maryland’s Public Mental Health System, dial 800-888-1965. Pharmacy department can be reached at 800-454-3730. If you need to connect with the Pharmacy Member Services, please call 833-205-6003. To contact the tech support team, call 833-707-0868.

As an alternative to calling, customers can also send their inquiries via email. Wellpoint email address for customer support is mpsweb@wellpoint.com. If you have some legal issues and seek to get in touch with the corporate legal department, send your email to privacy.office@wellpoint.com. If you prefer social media platforms, message the company on Facebook, Twitter, or LinkedIn.

Wellpoint headquarters is based in Hannover, Maryland. Wellpoint corporate address is Wellpoint Maryland, Inc., 7550 Teague Road Suite 500, Hanover, Maryland 21076, United States. This is the address to use if you need to reach out to Wellpoint via regular mail.

Wellpoint hours vary depending on the location. For instance, the Wellpoint office in Massachusetts is open Monday through Thursday from 7.30 am to 6 pm and from 7.30 am to 5 pm on Friday. If you call the company outside these business hours, please leave a message and the Wellpoint customer support team will get back to you. To see the full list of offices and operation hours, please go to the Wellpoint website.

Wellpoint website allows customers to get support via live chat. To proceed, all you need to do is log in to your Wellpoint account and then go to the “Contact Us” page. You can also look for the required information in the FAQ section.

Wellpoint Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Wellpoint is 8337070867. 72% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as Wellpoint may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Wellpoint Website:

Wellpoint Help Center:

Corporate Office Address:

Wellpoint Maryland, Inc.
7550 Teague Road Suite 500
Hanover, Maryland 21076
United States

Fax:

1-855-875-3629

Wellpoint Rating Based on 3 Reviews

Rating details

3.7
more details
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Product or Service Quality

Rating stats

Rating trend

Summary of Wellpoint Customer Service Calls

47 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wellpoint?

Product/ Service Question:

  • “Insurance”
  • “A new insurance card”
  • “Insurance card sent”

Request for Information Question:

  • “Need to know insurance information”
  • “I need to speak with a representative in Texas please”
  • “To speak with representative about my kids benefit”

Activation/ Cancellation Question:

  • “Want to terminate my plan”
  • “Cancellation”

Staff Question:

  • “Customer service”

Cards Question:

  • “Inactive medicard”

Other Question:

  • “My asking she's out of her pay”
  • “My retirement”
  • “Dental center for root canal procedure”

Compare Wellpoint Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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