Contact Wellpoint Customer Service
Wellpoint Phone Numbers and Emails
Toll-Free Number:
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(833) 707-0867
Customer Service:
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(855) 642-8572Maryland Health Connection
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(855) 642-8573Maryland Health Connection (TTY)
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(800) 888-1965Maryland’s Public Mental Health System
Wellpoint Emails:
Wellpoint Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Wellpoint is 8337070867. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as Wellpoint may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Wellpoint is 8337070867. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as Wellpoint may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.
People call Wellpoint mainly because of product/ service, request for information and activation/ cancellation.
The best email to contact Wellpoint is mpsweb@wellpoint.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Wellpoint Website:
Wellpoint Help Center:
Corporate Office Address:
Fax:
Summary of Wellpoint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wellpoint?
Product/ Service Question:
- “Insurance”
- “A new insurance card”
- “Insurance card sent”
Request for Information Question:
- “Need to know insurance information”
- “I need to speak with a representative in Texas please”
- “To speak with representative about my kids benefit”
Activation/ Cancellation Question:
- “Want to terminate my plan”
- “Cancellation”
Staff Question:
- “Customer service”
Cards Question:
- “Inactive medicard”
Other Question:
- “My asking she's out of her pay”
- “My retirement”
- “Dental center for root canal procedure”
Compare Wellpoint Customer Service To
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