Pretoria, Gauteng
2 comments
100% full Not resolved

During March 2015 i subscribed to web.com, the service delivery was pathetic therefor decided to find another service provider.

I complained in writing to web.com as well as that they debit my bank without permission and informed them that i do not wish to continue, they responded that i must call to cancel i cannot do it in writing

Once again a month later [today] they debited my bank account without permission, they continued to close my complaint and again said i must phone to cancel, again i informed them that it will incur cost therefor in writing. even informed that i cannot do it via skype. i asked them if they will reimburse me or why do they not call me.

ALL IN VAIN - WHY DID THEY NOT INSIST ON A TELEPHONE CALL WHEN I SUBSCRIBE?

YOU CAN JOIN ELECTRONICALLY BUT YOU CANNOT CANCEL - THEY ARE TURNING A BLIND EYE AND CONTINUE TO ENRICH THEMSELVES WITH THE CALL TO CANCEL SCAM

I kept proof of all communique and their deliberate ignorance

Review about: Domain.

I didn't like: Deceptive business practices.

Review #647153 is a subjective opinion of a user.

1.0
Price Affordability
Diversity of Products or Services
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $65
Preferred solution Full refund

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Anonymous
Chapel Hill, North Carolina, United States #993777

file a complaint with the attorney general consumer fraud unit in your state or theirs. contact your bank and let them know you did not authorize the continued payments. you may have to take a copy of the letter to your bank

Anonymous
to Anonymous Nuremberg, Bavaria, Germany #994889

WILL DO, THANK YOU

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