Webcom - Web.com Refuse to cancel if you do it in writing
During March 2015 i subscribed to web.com, the service delivery was pathetic therefor decided to find another service provider.
I complained in writing to web.com as well as that they debit my bank without permission and informed them that i do not wish to continue, they responded that i must call to cancel i cannot do it in writing
Once again a month later [today] they debited my bank account without permission, they continued to close my complaint and again said i must phone to cancel, again i informed them that it will incur cost therefor in writing. even informed that i cannot do it via skype. i asked them if they will reimburse me or why do they not call me.
ALL IN VAIN - WHY DID THEY NOT INSIST ON A TELEPHONE CALL WHEN I SUBSCRIBE?
YOU CAN JOIN ELECTRONICALLY BUT YOU CANNOT CANCEL - THEY ARE TURNING A BLIND EYE AND CONTINUE TO ENRICH THEMSELVES WITH THE CALL TO CANCEL SCAM
I kept proof of all communique and their deliberate ignorance
More Review Details
|Diversity of Products or Services|
What I liked
What I disliked
- Deceptive business practices
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category