Skip to content
Write review For Business
  • Login

Contact WeatherBug Customer Service

WeatherBug Phone Numbers and Emails

Toll-Free Number:

  • (888) 234-7893
Call customer service
Send Message

WeatherBug Emails:

Complaints/ Feedback
Customer Service
General Info
Jobs/ Career
Legal
Colorado, Connecticut or Virginia, European Privacy Rights, Privacy Inquiries, Privacy Inquiries
Media
Press Inquiries
Technical Support
Android Support
partners@weatherbug.com
Is this your business?

WeatherBug Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • WeatherBug Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    57% phone 43% email
  • The best phone number to call WeatherBug is 8882347893.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call WeatherBug mainly because of request for information, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

WeatherBug Website:

WeatherBug Help Center:

Corporate Office Address:

xAd, Inc. dba GroundTruth
One World Trade Center, 60th Fl.
New York, New York 10007
United States

WeatherBug Rating Based on 6 Reviews

Rating details

2.3
more details
Value for money
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services

Rating stats

Rating trend

How Good is WeatherBug's Customer Service?

David S Czz
David S Czz
Feels Disappointed | Feb 03, 2026

not as good as it was

Read full quote
Jaymison Tbi
Jaymison Tbi
Feels Disappointed | Jun 02, 2025

No response yet

Read full quote
Kathleen S Iwg
Kathleen S Iwg
Feels Disappointed | Jun 15, 2024

Personally, I thought it was terrible. An AI texted me the exactly the same steps I'd already taken on my own. I ended up deleting the service entirely. $$ down the drain....

Read full quote

Summary of WeatherBug Customer Service Calls

35 TOTAL
CALLS
00:54 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WeatherBug?

Request for Information Question:

  • “I need to confirm/update my email”
  • “Question for screen setting”
  • “Questioning the placement of the LOGO on the weather map screen”

Product/ Service Question:

  • “Radar advance not working”
  • “I want to share WeatherBug paid with my wife’s iPhone”
  • “Is weatherbug having trouble with your site? I depend on this and I am not getting it for at least 2 weeks?????????”

Payments and Charges Question:

  • “Charged full price yearly no ads, without 20% off offer”
  • “One time payment monthly payments too much thank you so much for listening”
  • “Unauthorized charge”

Activation/ Cancellation Question:

  • “I want to cancel”
  • “Terminate account”

Account Question:

  • “I am on able to log in and it will not send me an email to create a new password.”
  • “I didnt want or except subscription you are trying to charge me for, sorry”

Return/ Replace Question:

  • “Change email address”

Staff Question:

  • “Some services that Weatherbug uses are not working.”

Website/ Application Question:

  • “App not restarting on reboot”

Shipping and Delivery Question:

  • “Cannot get the weather for San Marino, CA”

Other Question:

  • “My house is no longer accurately pinned on precipitation map although it’s ok on lightning map”
  • “Tornado”
  • “Receiving adds. Been paying for add free”

Compare WeatherBug Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about WeatherBug? What happened? What can we help you with?
Submit review Don't show this popup