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Wealthsimple Phone Numbers and Emails

Toll-Free Number:

  • (855) 255-9038
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Wealthsimple Emails:

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How to Contact Wealthsimple Customer Service?

Most Popular Number:

(855) 255-9038
Total calls: 29 Issues resolved: 2 Last call: Jan 23, 2025
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PissedConsumer Reporter

Wealthsimple customer service phone number is 855 255 9038. The telephone number exists to provide clients with assistance and help when they need it. Whether you have a problem or face difficulties during service usage, call the customer care department. The specialists will consult you and advise on the next steps. In case of a negative account balance, call 888 890 3410.

The email address of the tax support company is tax@wealthsimple.com. The tax team can provide you with the help related to the financial issues. Draft the letter with the details and send it to the email address. The Wealthsimple email address of the support team is support is support@wealthsimple.com. The consideration period takes up to 5-8 days.

Wealthsimple address of the corporate office is 80 Spadina Ave, 4th Floor Toronto, Ontario M5V 2J4 Canada. The address of the head office you can use as mailing to reach the departments placed there. The other locations of the Wealthsimple contact team is 160 Victoria Street, Warwick, Victoria, London, England SW1E 5LB, and United States 20 Jay St, Brooklyn, New York 11201. Clients can send complaints and feedback to the office's addresses.

The Wealthsimple live chat exists in the form of a virtual assistant which is available 24/7. Open the Wealthsimple website and click the dark circle at the bottom right corner of the page. Start writing the message and the chatbot will indicate which information you should add to send the request. The online chat generates responses in a few minutes.

Wealthsimple customer service hours are Monday through Friday from 9 a.m. to 6 p.m. ET. On weekends the support team is not available. The visual assistant is available 24/7, while the online chat has the same working hours as the phone number. In case of any changes in the schedule, the relevant information is published on the official website

Wealthsimple Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Wealthsimple is 8552559038.

  • The longest wait times are on Monday, while the shortest are on Sunday and Wednesday. The average call time is 16 seconds.

  • Be prepared for the call as Wealthsimple may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Wealthsimple Website:

Wealthsimple Help Center:

Corporate Office Address:

Wealthsimple Technologies Inc.
80 Spadina Ave, 4th Floor
Toronto, Ontario M5V 2J4
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 9:00am - 6:00pm


Locations:

United Kingdom

160 Victoria Street,

Warwick, Victoria,

London,

England SW1E 5LB


United States

20 Jay St,

Brooklyn,

New York 11201

More contact details

Wealthsimple Rating Based on 6 Reviews

Rating details

1.9
more details
Discounts and Special Offers
Reliability
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of Wealthsimple Customer Service Calls

29 TOTAL
CALLS
00:16 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wealthsimple?

Account Question:

  • “Forgot my login details”
  • “Account problem”
  • “Transfer money between account”

Return/ Replace Question:

  • “They won't return my email and have me locked out”
  • “Tax returns dispute”

Cards Question:

  • “Credit card info stolen”

Payments and Charges Question:

  • “Reverse payment”

Request for Information Question:

  • “I transferred rrsp need to know if i will get the cash incentives as advertised”

Other Question:

  • “When my tax will come in”
  • “Trying to file taxes”
  • “Reset authenticator”

Compare Wealthsimple Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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