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Contact Wealthsimple Customer Service

How to Reach a Person at Wealthsimple

Verified Contact Information

Toll-Free Number:

  • 1-855-255-9038
Call Now
Send Message

Customer Service:

tax@wealthsimple.com
Tax User Agreement
support@wealthsimple.com

Legal:

privacy@wealthsimple.com
Privacy Inquiries

Wealthsimple Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Wealthsimple Phone Number
1 (855) 255-9038
Average Hold Time
00:02:16
Average Calls duration
6 minutes
Most Popular Wealthsimple Email Address
support@wealthsimple.com
Wealthsimple Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
View full overview

How to Contact Wealthsimple Customer Service?

Most Popular Number:

(855) 255-9038
Total calls: 37 Issues resolved: 3 Last call: Jun 29, 2026

Wealthsimple customer service phone number is 855 255 9038. The telephone number exists to provide clients with assistance and help when they need it. Whether you have a problem or face difficulties during service usage, call the customer care department. The specialists will consult you and advise on the next steps.

The email address of the tax support company is tax@wealthsimple.com. The tax team can provide you with the help related to the financial issues. Draft the letter with the details and send it to the email address. The Wealthsimple email address of the support team is support is support@wealthsimple.com. The consideration period takes up to 5-8 days.

Wealthsimple address of the corporate office is 80 Spadina Ave, 4th Floor Toronto, Ontario M5V 2J4 Canada. The address of the head office you can use as mailing to reach the departments placed there. The other locations of the Wealthsimple contact team is 160 Victoria Street, Warwick, Victoria, London, England SW1E 5LB, and United States 20 Jay St, Brooklyn, New York 11201. Clients can send complaints and feedback to the office's addresses.

The Wealthsimple live chat exists in the form of a virtual assistant which is available 24/7. Open the Wealthsimple website and click the dark circle at the bottom right corner of the page. Start writing the message and the chatbot will indicate which information you should add to send the request. The online chat generates responses in a few minutes.

Wealthsimple customer service hours are Monday through Friday from 9 a.m. to 6 p.m. ET. On weekends the support team is not available. The visual assistant is available 24/7, while the online chat has the same working hours as the phone number. In case of any changes in the schedule, the relevant information is published on the official website

PissedConsumer Club

Contact Information

Wealthsimple Website:

Wealthsimple Help Center:

Corporate Office Address:

Wealthsimple Technologies Inc.
80 Spadina Ave, 4th Floor
Toronto, Ontario M5V 2J4
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 9:00am - 6:00pm


Locations:

United Kingdom

160 Victoria Street,

Warwick, Victoria,

London,

England SW1E 5LB


United States

20 Jay St,

Brooklyn,

New York 11201

More contact details

Summary of Wealthsimple Customer Service Calls

37 TOTAL
CALLS
05:39 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wealthsimple?

Account Question:

  • “Account access”
  • “Im trying to get into my account”
  • “Subject Phone number already associated with an existing account”

Payments and Charges Question:

  • “Trace some wrong charges”
  • “Reverse payment”

Return/ Replace Question:

  • “They won't return my email and have me locked out”
  • “Tax returns dispute”

Cards Question:

  • “Credit card info stolen”

Request for Information Question:

  • “I transferred rrsp need to know if i will get the cash incentives as advertised”

Other Question:

  • “Report my husband as deceased”
  • “I want to file my tax”
  • “Statement”

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