Duncanville, Texas
1 comment
Not resolved

Update by user Aug 16, 2016

After numerous msgs left, I rec'd a call from a very hateful man who refused to offer resolution.I told him I would post audio of call online & hung up.

A short time later, another man claiming to be service mgr called and was verbally abusive, and pretending he was not aware of my issues with their service. He called me names and hung up on me. If I have to get a lawyer to get a refund, I will.

They've crossed a line and it's about principle now.You cannot cheat and abuse the elderly and get away with it!

Original review posted by user Aug 16, 2016

DO NOT USE these crooks!1) late!

Related: We Clean Carpets or Desert Carpet Cleaning

2) they demand payment before 'cleaning'carpet 3) advertised steam cleaning but ran MY hot water for 2 hrs and left carpet soaking wet 4) terribly rude employee & dispatch 5) terrible job will have to be cleaned again by someone else 6) truck licensed out of state w/expired plates & no TX registration/inspection 7) no response to repeated calls demanding refund. 8) dispatcher viewed carpet on FaceTime and stated it was just normal dirt, no problem getting clean, but left it worse!

These guys are crooks!They steal from TX homeowners.

Review about: We Clean Carpets Carpet Cleaning Service.

Review #901576 is a subjective opinion of a user.

1.0
Product or Service Quality
Reliability
Customer service
Price Affordability
Discounts and Special Offers
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Website
Staff
Value for money
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Anonymous
#1213199

Issue not resolved. We clean carpets sucks. Still waiting for apology and full refund

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