Contact Waystar Customer Service

The Waystar contact email for customer service inquiries is support@waystar.com. You can use this address for general information requests, complaints, and suggestions. The same email is appropriate for accessibility feedback whenever you need to report issues with accessing or navigating the company’s website. You can also email Privacy Policy-related questions and Data Protection requests to this address for the Data Protection Officer to handle. Alternatively, you can submit an online request by completing a web form on the official website. For a tech expert’s advice, contact tech support at portal@waystar.com. If you suspect you have become a victim of fraud, you can report the issue at security@waystar.com.

The Waystar headquarters address depends on the location. You can contact the company’s official representatives via mail at Waystar, Inc., 888 W. Market Street, Louisville, Kentucky 40202, United States. You can also mail your correspondence to 9901 Linn Station Road, Suite 550, Louisville, KY 40223. The customer service team at this office is ready for your concerns and complaints and will appreciate the feedback and suggestions. The same address can be used to get in touch with the Data Protection Officer regarding the questions related to Privacy Policy. Another Waystar address is 2055 Sugarloaf Circle, Suite 600, Duluth, GA 30097.

The Waystar office hours are generally Monday through Friday from 8 a.m. to 5 p.m. ET. You can also contact the customer service team over the phone within these hours for general information and tech support issues. If your inquiry is not time-sensitive, you can email it to the customer care representatives, and they will get in touch with you to discuss the details, answer your questions, or offer ways to resolve the problem as soon as they study your matter. Alternatively, you can submit a request online via the official website by completing the form on the Contact Us page whenever it’s convenient for you.

You can contact the customer service team via the Waystar website by clicking the Contact Us button in the top right corner of the homepage. Here, you will find the available ways to reach the customer care team, including phone numbers and mailing addresses. To message Waystar support on general inquiries, use the drop-down menu on the left and select the General Inquiry option. Fill out the form with the required information and describe your issue in the text box. You can also choose the Sales option and complete the request form if you need to get in touch with the Sales Department representatives.