Contact Wave Spas Customer Service
Wave Spas Phone Numbers and Emails
General Info:
-
+44 121 368 1515
Wave Spas Emails:
Wave Spas Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Wave Spas is 441213681515.
The longest wait times are on Wednesday and Monday, while the shortest are on Saturday.
Be prepared for the call as Wave Spas may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Wave Spas is 441213681515.
The longest wait times are on Wednesday and Monday, while the shortest are on Saturday.
Be prepared for the call as Wave Spas may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
People call Wave Spas mainly because of request for information, return/ replace, shipping and delivery.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Wave Spas is warrantyclaims@wavedirect.co.uk. 40% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Wave Spas Website:
Wave Spas Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 9:00pm
Returns Address:
Care of Wave Direct
The Storage Place 3
312-313 Foster Court
Team Valley Trading Estate
Gateshead
Tyne and Wear
NE11 0NH, UK
Other Location:
US Office
390 N. Broadway, Ste 120
Jericho, NY 11753.
How Good is Wave Spas's Customer Service?
Summary of Wave Spas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wave Spas?
Request for Information Question:
- Because I need a new heater and I need to talk to a real person
- “Checking on my hot tub”
- “No order confirmation”
Shipping and Delivery Question:
- “Never received my spa”
- “Missing parts”
- “How long for delivery??”
Return/ Replace Question:
- “Re discussion with Patric Replacement filter housing inside spars also require male cover clip”
- “Return of item”
- “Replacement”
Product/ Service Question:
- “Have emailed them three times sent the videos to ask for and have not heard back from him. Just wanna make sure they got my videos and what's going on with my spa that the heater is not working.”
- “Damaged product”
Account Question:
- “Pump is code e5”
Other Question:
- “Hot tub wont heat”
- “My hot tub is not usable”
- “Filter doesn't fit in housing”
Compare Wave Spas Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.