The Wave Spas phone number is +(44) 121-368-1515. Call the support team to learn more about hot tubs, accessories, and furniture, get assistance with your order, or start a return. The Wave Spas customer service members can also help you with website issues, delivery or payment questions, and many other consumer concerns you may have. The Wave Spas customer care team is available Monday through Friday from 8 a.m. to 6 p.m. GMT. Please avoid calling the company on Monday and Wednesday as these are the days with the longest wait times.
Besides calling, there is also an option to contact the company via email. The Wave Spas email address is enquiries@wavedirect.co.uk. If you want to share your feedback, please send it to customerfeedback@wavedirect.co.uk. Customers who want ot submit a warranty claim should send their emails to warrantyclaims@wavedirect.co.uk, and one of the support members will assist. The corporate email for the general consumer support is customercare@wavedirect.co.uk, while the technical support team can be reached at technicalenquiries@wavedirect.co.uk.
Customers who prefer addressing their issues online can not only contact the company via email but also send a message via the Wave Spas website. To complete an online form and send the message, press the “Customer Service” button in the bottom left of the screen. As an alternative to sending an email or filling out an inquiry form, consumers can message the company on one of the social media platforms, including Facebook and Instagram. The links to the Wave Spas social media accounts are published at the footer of any website page.
