Wauna Credit Union has published four official helplines for different purposes. Customers seeking account assistance, loans, credits, or online or mobile banking support can use the toll-free helpline at (800) 773-3236 to consult during business hours. This number is also available for payments, transfers, business banking, updating personal information, and cheque services. To contact the customer care team for card activation, dial the Wauna Credit Union phone number (800) 631-3197. Those requesting card services from outside of the United States can use (727) 299-2449 for consultation. Lastly, the contact number (866) 611-4893 is available for clients within the US to contact the agents for similar purposes.
Wauna Credit Union customer service handles general issues and inquiries via the email address inquiry@waunafcu.org. Those with queries about scholarships can email scholarships@waunafcu.org. These are currently the only two emails for written online communication. However, customers can also relay their concerns directly to the corporate office via the mailing address, Wauna Federal Credit Union Inc., PO Box 67, 101 Truhaak St. SE, Clatskanie, Oregon 97016, United States. This office is also available for in-person consultations to address complex and sensitive issues.
Users seeking to consult the company offices in Warrenton, Astoria, or Forest Grove can reach out Monday through Friday between 9:00 AM and 5:30 PM. The Wauna Credit Union's hours for requesting customer service via Video Teller or video chat support are also the same from Monday to Thursday. However, the timings vary slightly on Friday and are between 9:00 AM and 6:00 PM. Moreover, a select few branches also offer these services on Saturdays from 9:00 AM to 3:00 PM.
Wauna Credit Union customer service is available at the company's Virtual Services Center to assist users via the official toll-free helpline and video chat. Clients can use either of these two options to consult the agents for real-time assistance during business hours. The company's official website also features options to report lost or stolen credit cards or to share insurance estimators. Moreover, users can file a complaint by emailing the supervisory committee. When doing so, they would need to describe the incident or issue in as much detail as possible, including the date, name, and any other pertinent information. They can also message the agents on Facebook, X, LinkedIn, or Instagram for quick services during Wauna Credit Union’s hours.
