The Waterstone Faucets phone number for customer service-related inquiries is (888) 304-0660. The helpline is available Monday through Friday between 6 a.m. and 5 p.m. PST for general questions and order assistance. The same number can be used to reach the tech support for help with installation, performance issues, leaks, spray nozzle heat concerns, and user-care guidance. You can also call this phone line to order replacement parts and learn about warranty coverage. If you need product specs or documentation, including installation guides, technical drawings, or performance specs, you can request them via phone as well. Customers from outside the US can reach the customer care team at (951) 304-0520.
The Waterstone Faucets customer service email for general questions is info@waterstoneco.com. You can use this address to learn more about the company, its products, and warranties. The same email is appropriate for legal inquiries and Privacy Policy concerns. To get in touch with the customer relations team, write to wscustomerpo@waterstoneco.com. You can email your feedback, complaints, and compliments to this address, and the customer care agents will provide the required information and find ways to resolve the issue. The tech support experts are available via email as well for help with installation and troubleshooting tech issues. Alternatively, you can submit your inquiry via the official website by completing a request form.
To get in touch with the customer care representatives online, visit the Waterstone Faucets website and click the Support tab at the top of the homepage. Select the topic that best corresponds to your inquiry from the drop-down menu and complete the request form with the required information and the details of your matter. Here, you will also find support phone numbers, hours of operation, How To videos, and Installation Guides. To follow the company or send a direct message to its customer relations team on social media, click the preferred platform’s icon in the bottom right corner of the main page.