Customers in Canada and the US can call Walthers phone number at 1-800-4-TRAINS or 1-800-487-2467. Walthers can be reached at +1-414-527-0770 for worldwide questions. Call 1-866-833-1468 for assistance with warranty or parts issues from our dedicated Parts and Warranty Department. You can also contact them directly at 1-414-461-1050 for inquiries about the showroom or to schedule a trip. These Walthers phone numbers offer personalised help according to the nature of your question, whether it is about a product, a replacement part, or general customer assistance.
Walthers emails provide a range of possibilities depending on your needs. You can email the Product Support Department at productsupport@walthers.com with product or technical support inquiries. The proper contact if your problem centres on a part replacement or warranty claim is partswarranty@walthers.com. Email custservfb@walthers.com for questions about orders, account issues, or general customer service inquiries. You can email hr90@walthers.com with career or work-related inquiries.
The Walthers corporate office is at 5601 West Florist Avenue, Milwaukee, Wisconsin, 53218, USA. It's a business activities centre. You can visit for legitimate concerns and showroom-related appointments. Those unable to arrive at the office can send a letter to the Walthers address to ensure a safe and secure relay of their concerns, without the risk of privacy breaches.
Walthers' hours of operation are Monday through Friday from 8:00 AM to 4:30 PM Central Time. The customer service team is ready to answer any questions regarding goods, services, or orders. The Walthers showroom is open to the public on Thursdays and Fridays from 10:00 AM to 4:00 PM, and customers can explore their model railroading products.
Through several specialised contact forms on the Walthers website. The Customer Support Form can be used to address any general questions about orders or to request customer service assistance. For any questions related to parts, repairs, or warranty issues, they offer a dedicated Parts & Warranty Request Form. Furthermore, the Product Support Contact Form is available if you need assistance with product-related inquiries or to find specific model goods. You may find FAQs, shipping rules, and other helpful information to improve your model railroading experience in the comprehensive Customer Centre on the Walthers website.
