Skip to content

Contact WalkingPad Customer Service

How to Reach a Person at WalkingPad

Verified Contact Information

Toll-Free Number:

  • 1-888-292-4009
Call Now
Send Message

Customer Service:

support@kingsmithfitness.com
Kingsmith Fitness
support@walkingpad.com
contact@walkingpad.com

Media:

marketing@kingsmithfitness.com
Marketing Inquiries

Report Fraud:

wubijubao@kingsmithfitness.com
lp@whosebilling.com

WalkingPad Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular WalkingPad Phone Number
1 (888) 292-4009
Average Calls duration
1 minute
Most Popular WalkingPad Email Address
wubijubao@kingsmithfitness.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Product/ service, activation/ cancellation, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

WalkingPad Website:

WalkingPad Help Center:

Corporate Office Address:

Beijing Kingsmith Technology Co., Ltd.
4th Fl., Talent Base Building, #25 Building, 18th District, Fengtai District
Beijing, Beijing 100071
China

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 10:00pm


Other Locations:

5900 Balcones Dr.

Austin, TX 78731


Kingsmith Technology Company Limited

Rooms 1318-19, Hollywood Plaza,

610 Nathan Rd., Mongkok, Kowloon

Hong Kong

More contact details

Why Customers Call WalkingPad?

Top Reasons of Customers Calls

  • Product/ Service 33%
  • Customer Inquiries & Issues 22%
  • Activation/ Cancellation 11%
  • Shipping and Delivery 11%
  • Payments and Charges 11%
  • Return/ Replace 11%

Product/ Service

33%
  • "Macho not syncing with app"
  • "Broken part"
  • "I have a runirox walking pad and i can't get it to work"

Customer Inquiries & Issues

22%
  • "Remote for Walking Pad"
  • "Issue with walking pad"

Activation/ Cancellation

11%
  • "Cancelation"

Shipping and Delivery

11%
  • "Order tracking"

Payments and Charges

11%
  • "Payment"

Return/ Replace

11%
  • "Need returns pick up changed"

Compare WalkingPad Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Looking for a Different Company?

Find customer service contacts for other companies in Sport Equipment and Accessories.
Keiser
Customer Support Channels:
Phone
Email
Help Center
Social Media
Flairstrips
Customer Support Channels:
Phone
Email
Help Center
Social Media
Lepape
Customer Support Channels:
Phone
Email
Help Center
Social Media
Forelle
Customer Support Channels:
Phone
Email
Help Center
Social Media

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about WalkingPad? What happened? What can we help you with?
Submit review Don't show this popup