Walgreens Free Snickers Crispers Deal Review from Ogden, Utah

Ogden, Utah
171 views 5 comments

I am filing a complaint to one of the manager in your store in the name of Becky Jo.The store address 1208 Washington Blvd, Ogden, UT 84404.

This was happened around 6-7pm today 4/20/2016. This is how it goes. Ok so I went to the store for the deal of snicker crisper it say 2/$6. And then you'll get store reward of $3 for each bag.

So seems like "FREE" yay! That's what it even say in the ad, FREE. Now I saw they have 6 bags so I took all of them because it doesn't say it has a limit per household. I went to the cashier and as she punch in each item it says $1.74 sale, and I said why it's $1.74 it should be $3 each and I will get $3 reward.

So cashier check the ad first and then she's like "oh yeah that's right, it's a corporate thing" and then called the manager Becky Jo and override the transaction. So instead of $1.74 each it went back to original price $3. And then Becky left. It's only me and the cashier now.

And I said now I will be able to get my reward! Yay! So I paid the FULL price and as soon as I finish paying it only gave me $3 reward and I said wait a minute, I should get $3 reward for each bag so I should get a total of $18. Now,cashier called her manager back Becky Jo and said it didn't process the rewards.

And I told to Becky that in other store, they do one item at a time to have the reward for each bag. And here is the dumbest answer I got from her, "No I won't do that, I will only give you one bag because yesterday you already bought some. I also have to give some of this items to different customers I have. I still have Thursday, Friday and Saturday and I don't have anymore stocks for these item".

And I was like, wait a minute I am a customer and if you run out of stocks it's not my problem anymore. If I bought all the items in the store are you not gonna be happy? The demand is high?. And she said" nope I will only give you one bag because it's every store discretion for the sale item".

I said you know what? That's not how you run business. I come here because of what it says in the ad. It doesn't say a limit for this particular item.

I wasted so much time for you to override the price and then for spending about 15 minute drive and gas and staying in this store for another minutes it's totally waste of time. If I knew I can only get one bag for taking that much effort I shouldn't have waste my time or yours. Atleast you get paid here for wasting someonelse's time. And if that's the case I will just cancel the transaction.

And she said " ok have a nice day ". And I said back that's how you treat your customers? I will file a complaint against you. And she said ok.

Wow!

I can't believe you will let customer get out on that door upset about your service.Unbelievable!

Review about: Snicker Crisper.

I didn't like: Unacceptable how manager handles customer service.

Review #833563 is a subjective opinion of a user.

1.0
Product or Service Quality
Staff
Customer service
Discounts and Special Offers
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Walgreens?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Chicopee, Massachusetts, United States #1179277
It is actually stayed in the walgreens policy that you cannot ring several transactions for a single customer so that they can receive multiple register rewards. Employees can potentially be fired for that. It also stays in the fine print at the bottom of the weekly ad that the store holds the right to place limits on any item on sale. I'm sorry that your coupons and candy were not worth them losing their job over.
Anonymous
#1150712
Most stores I have ever seen limit the number of items a customer can buy, when it's on offer like that. C'mon, save some for the rest of us, don't be so greedy! And don't suggest they have more on hand, they only have so much room in the store.
cmthomas07
to Anonymous Roseville, Michigan, United States #1172232
Are you people kidding? If a limit isn't posted,it certainly isn't the customers obligation to "leave some for everybody else", that's nuts!
Anonymous
to cmthomas07 Chicopee, Massachusetts, United States #1179280
It stays in the ad that the store reserves the right to create it's own limit due to supply and demand. It is in the fine print at the bottom.
Anonymous
#1150665
if ya use ur reward card, it will only allow process for 1 purchase
Make multible purchases

You May Also Like

"bad services at walgrens farmacy, two weeks for pickup up my prescriptions,not proscesing my prescriptions at time , dont havent medicines at farmacy and pick up a other farmacy..." Read more
"Went online to do a survey in exchange for entry into a sweepstakes... At the end of the survey, they ask for your contact information, and then say "press next..." Read more
"In a nutshell Mooresville North Carolina Walgreens River Highway accuse me of stealing a beach bag cops came to my house I went up there and told him where I..." Read more
"At the #5093 (Dallas Beckley) store I purchased two large Hershey bars at 9:16pm on 3/11/16. The price tag on the rack was $2.99/each or "Buy/More & Save" at..." Read more
"I was at walmart the other day and deseretly wanted the new ice cream cake ice cream as it is my all time favorite. But i was very disappointed to..." Read more
"Their customer service employees are rude and disrespectful incompetent and inadequate. Upon my first time arriving at planet fitness after being double charged by staff to my credit card after..." Read more
"Please google Roca Labs, Don Juravin a.k.a. Adi Juravin, and FTC (Federal Government) vs. Roca Labs, Don Juravin a.k.a. Adi Juravin. Mr Juravin is from Israel and according to public..." Read more
"What a joke this company has been. Disgusting people who should be ashamed of themselves for sending me this dress that looks NOTHING like the picture on their website. It's..." Read more

Companies similar to Walgreens