Waitrose Phone Numbers and Emails

Customer Service:

  • +4 480 018 8881
  • +44 207 565 3000
  • +44 134 457 8811
  • +44 345 032 8002

General Info:

  • +4 480 018 8884

Waitrose Emails:

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How to Contact Waitrose Customer Service?

How to Contact Waitrose Customer Service?

What Is the Waitrose Customer Service Phone Number?

Waitrose offers various customer service phone numbers for different departments and services. To contact Waitrose customer services regarding general inquiries and assistance, contact their main customer service line at 1-800-188-884. If you have specific needs related to Cellar and Florist products, contact Waitrose at 0800 188 881. Similarly, matters concerning the Garden department can be discussed with Waitrose customer care through their dedicated number at 01344-578-800.

For instance, if you want information about Waitrose Food Magazine, customers can use the Waitrose contact 0207-565-3000. All the above-listed Waitrose customer service contact numbers are specialized phone options that allow customers to access support and information tailored to their needs, ensuring a more efficient and effective customer service experience.

How Do I Contact Waitrose Online via Live Chat?

Waitrose does not offer a live chat service option for online inquiries. If you need assistance from customer care executives at Waitrose, your best option is to contact Waitrose customer services via phone. You can find the relevant phone numbers for different departments or use the specified email addresses for assistance. The customer care executive ensures users get appropriate answers to their queries and concerns. While live chat isn't available for customers, their phone and email support channels address your questions and concerns, ensuring you receive the help you need when interacting with Waitrose's online customer services.

Can I Contact Waitrose Customer Support via Email Address?

Customers can seek assistance from Waitrose online customer service via email. Waitrose customer service email offers a range of dedicated email addresses for various departments and services to ensure you get the assistance you need. For general customer service inquiries and support, contact the Customer Service Team at customerserviceteam@waitrose.co.uk. If you have questions or need help with Waitrose Cellar products, you can write a Waitrose email at waitrosecellar@waitrose.co.uk.

For matters concerning the Florist department, the email address is waitroseflorist@waitrose.co.uk. Similarly, if you have inquiries about Waitrose Garden, contact customerservices@waitrosegarden.com. The dedicated Waitrose email address for those interested in the Waitrose Food Magazine is waitrose.food@johnbrownmedia.com. These email addresses allow you to communicate directly with the respective teams, ensuring tailored and efficient support for your queries and needs.

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Contact Information

Waitrose Website:

Waitrose Help Center:

Corporate Office Address:

Waitrose Ltd Doncastle Road Southern Industrial Area Bracknell RG12 8YA

Other Info (opening hours):


Monday - Friday: 8 am - 10 pm

Saturday: 8 am - 9 pm

Sunday: 9 am - 7 pm

More contact details

Waitrose Rating Based on 1 Reviews

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Summary of Waitrose Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Waitrose?

Payments and Charges Question:

  • “Payment problem”
  • “To discuss why they insist on taking payment on my New day credit card when i ordered food on my debit card”

Shipping and Delivery Question:

  • “Delivery today”

Return/ Replace Question:

  • “I want to change a delivery slot to click and collect”

Activation/ Cancellation Question:

  • “To cancelMy order”

Other Question:

  • “I’m thoroughly disappointed in the way Waitrose answered my suggestion.”
  • “Click and collect”
  • “Stock availability”

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