Contact Waitrose Customer Service
How to Reach a Person at Waitrose
Verified Contact Information
Customer Service:
-
+4 480 018 8881CELLAR and FLORIST
-
+44 207 565 3000FOOD MAGAZINE
-
+44 134 457 8811GARDEN
Customer Service:
waitroseflorist@waitrose.co.uk
FLORIST
waitrose.food@johnbrownmedia.com
Food Magazine
customerservices@waitrosegarden.com
GARDEN
Waitrose Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Waitrose Phone Number
+4 480 018 8881
Most Popular Waitrose Email Address
customerserviceteam@waitrose.co.uk
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Product/ service, cards, shipping and delivery
Waitrose Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Waitrose Phone Number | +4 480 018 8881 |
| Most Popular Waitrose Email Address | customerserviceteam@waitrose.co.uk |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Contact Method Distribution | 73% phone, 27% email |
| Common Reasons for Contact | Product/ service, cards, shipping and delivery |
Contact Information
Waitrose Website:
Waitrose Help Center:
Corporate Office Address:
Waitrose Ltd Doncastle Road Southern Industrial Area Bracknell RG12 8YA
Other Info (opening hours):
Hours:
Monday - Friday: 8 am - 10 pm
Saturday: 8 am - 9 pm
Sunday: 9 am - 7 pm
Summary of Waitrose Customer Service Calls
24
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Waitrose?
Shipping and Delivery Question:
- “Delivery damage”
- “Waitrose birthday misdelivery, 20Oct25f”
- “Waitrose Birthday Misdelivery, 20 Oct”
Cards Question:
- “Quiet about card”
- “New name on my loyalaty card and address”
- “T join loyalty card”
Product/ Service Question:
- “Complaint”
- “I’m thoroughly disappointed in the way Waitrose answered my suggestion.”
- “Complain”
Return/ Replace Question:
- “Trying to return call about home delivery?”
- “I want to change a delivery slot to click and collect”
Payments and Charges Question:
- “Payment problem”
- “To discuss why they insist on taking payment on my New day credit card when i ordered food on my debit card”
Staff Question:
- “Praise to the two staff members”
Account Question:
- “Membership card”
Activation/ Cancellation Question:
- “To cancelMy order”
Other Question:
- “Having trouble with ordering on celler”
- “Frustrated with Waitrose”
- “Click and collect”
Compare Waitrose Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Waitrose