Skip to content

Contact Waitrose Customer Service

How to Reach a Person at Waitrose

Verified Contact Information

Customer Service:

  • +4 480 018 8881
    CELLAR and FLORIST
  • +44 207 565 3000
    FOOD MAGAZINE
  • +44 134 457 8811
    GARDEN
  • +44 345 032 8002
    PET

General Info:

  • +4 480 018 8884
Send Message

Customer Service:

waitroseflorist@waitrose.co.uk
FLORIST
waitrose.food@johnbrownmedia.com
Food Magazine
customerservices@waitrosegarden.com
GARDEN
customerserviceteam@waitrose.co.uk
waitrosecellar@waitrose.co.uk
CELLAR
customerservices@waitrosepet.com
PET

Waitrose Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Waitrose Phone Number
+4 480 018 8881
Most Popular Waitrose Email Address
customerserviceteam@waitrose.co.uk
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Product/ service, cards, shipping and delivery
View full overview

How to Contact Waitrose Customer Service?

How to Contact Waitrose Customer Service?

Waitrose offers various customer service phone numbers for different departments and services. To contact Waitrose customer services regarding general inquiries and assistance, contact their main customer service line at 1-800-188-884. If you have specific needs related to Cellar and Florist products, contact Waitrose at 0800 188 881. Similarly, matters concerning the Garden department can be discussed with Waitrose customer care through their dedicated number at 01344-578-800.

For instance, if you want information about Waitrose Food Magazine, customers can use the Waitrose contact 0207-565-3000. All the above-listed Waitrose customer service contact numbers are specialized phone options that allow customers to access support and information tailored to their needs, ensuring a more efficient and effective customer service experience.

Waitrose does not offer a live chat service option for online inquiries. If you need assistance from customer care executives at Waitrose, your best option is to contact Waitrose customer services via phone. You can find the relevant phone numbers for different departments or use the specified email addresses for assistance. The customer care executive ensures users get appropriate answers to their queries and concerns. While live chat isn't available for customers, their phone and email support channels address your questions and concerns, ensuring you receive the help you need when interacting with Waitrose's online customer services.

Customers can seek assistance from Waitrose online customer service via email. Waitrose customer service email offers a range of dedicated email addresses for various departments and services to ensure you get the assistance you need. For general customer service inquiries and support, contact the Customer Service Team at customerserviceteam@waitrose.co.uk. If you have questions or need help with Waitrose Cellar products, you can write a Waitrose email at waitrosecellar@waitrose.co.uk.

For matters concerning the Florist department, the email address is waitroseflorist@waitrose.co.uk. Similarly, if you have inquiries about Waitrose Garden, contact customerservices@waitrosegarden.com. The dedicated Waitrose email address for those interested in the Waitrose Food Magazine is waitrose.food@johnbrownmedia.com. These email addresses allow you to communicate directly with the respective teams, ensuring tailored and efficient support for your queries and needs.

PissedConsumer Club

Contact Information

Waitrose Website:

Waitrose Help Center:

Corporate Office Address:

Waitrose Ltd Doncastle Road Southern Industrial Area Bracknell RG12 8YA

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 10 pm

Saturday: 8 am - 9 pm

Sunday: 9 am - 7 pm

More contact details

Summary of Waitrose Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Waitrose?

Shipping and Delivery Question:

  • “Delivery damage”
  • “Waitrose birthday misdelivery, 20Oct25f”
  • “Waitrose Birthday Misdelivery, 20 Oct”

Cards Question:

  • “Quiet about card”
  • “New name on my loyalaty card and address”
  • “T join loyalty card”

Product/ Service Question:

  • “Complaint”
  • “I’m thoroughly disappointed in the way Waitrose answered my suggestion.”
  • “Complain”

Return/ Replace Question:

  • “Trying to return call about home delivery?”
  • “I want to change a delivery slot to click and collect”

Payments and Charges Question:

  • “Payment problem”
  • “To discuss why they insist on taking payment on my New day credit card when i ordered food on my debit card”

Staff Question:

  • “Praise to the two staff members”

Account Question:

  • “Membership card”

Activation/ Cancellation Question:

  • “To cancelMy order”

Other Question:

  • “Having trouble with ordering on celler”
  • “Frustrated with Waitrose”
  • “Click and collect”

Compare Waitrose Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ocado
stars-rating-fill
4.0 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Waitrose? What happened? What can we help you with?
Submit review Don't show this popup