I have been dealing with Wag Jag for 2 months now for the same sale issue.I ordered from their perfume deal which offered a variety of styles
I placed my order of Eternity from Calvin Klein and ended up with a Vera Wang perfume even though the shipping order was correct
I contacted "Amanda" of Wag Jag who said the seller would send a return envelope so I could replace it.Never happened. I contacted again and then "Amanda" said the seller would replace the perfume and told me to keep the original one that I didn't want anyways.Still didn't happen and now Wag Jag hasn't returned my last 3 emails.This was to be a Christmas gift that now didnt happen.Not at all impressed by this poor service
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
What I disliked
- Being ignored and lied to
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Calvin Klein Eternity Aqua
- Review category
Author wants to be contacted by the company. Learn more ›
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