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Contact Waggel Customer Service

Waggel Phone Numbers and Emails

Customer Service:

  • +44 129 966 9955

Waggel Email:

Complaints/ Feedback
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How to Contact Waggel?

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PissedConsumer Reporter
How to Contact Waggel?

A single helpline is available to consult the company representative for all matters. The Waggel customer service number is +44-129-966-9955, and it is active in providing efficient responses. Calling this helpline is best for help with pet insurance, applications, processes, claims, quotes, and more. Clients can speak to the Waggel customer service team and get help with choosing the best policies for their pets. They can also request information about triage services and the company's unique offerings.

Only one Waggel email address can be used to contact the company representatives for various matters. This contact information is complaints@waggel.co.uk. There is also an alternative to contact the support team by clicking on the blue chat icon at the bottom right corner of the Waggel website. Once you click on it, you can start a new conversation with the chatbot that's trained to assist you. However, you can also request to interact with a live company's representatives. They can assist the support team between 9 AM and 5 PM Monday and Friday. Contacting them outside the office hours prompts you to enter your email address. The Waggel customer service team will contact you as soon as they are available. On the website, there is also an option to initiate a Waggel login for more personalized assistance.

To contact the support team via the Waggel app, customers need to download and install it on their devices and sign into their registered accounts. New clients can sign up for an account on the website. Staring the application on their devices will enable customers to contact the Waggel customer service team by clicking on Help at the bottom right corner of the screen. Customers can try using the company's helpline or Waggel email address if they don't get the necessary assistance.

The Waggel website mentions an address in London: Waggel Limited, 1st Floor, 5 St Helen's Pl, London, England EC3A 6AB, United Kingdom. This company's address can be used for general corporate correspondence and inquiries. While the corporate office handles administrative matters, customers seeking assistance with specific service queries and issues are recommended to contact the Waggel customer care team directly via their dedicated support channels.

Waggel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Waggel Customer Service is rated at 3.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Waggel is 441299669955.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • Be prepared for the call as Waggel may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Waggel Website:

Waggel Help Center:

Corporate Office Address:

Waggel Limited
1st Floor, 5 St Helen's Pl
London, England EC3A 6AB
United Kingdom

Waggel Rating Based on 9 Reviews

Rating details

3.1
more details
Customer service
Advertised vs Delivered
Location
Diversity of Products or Services

Rating stats

Rating trend

How Good is Waggel's Customer Service?

Tannah Fyp
Tannah Fyp
Feels Disappointed | Oct 05, 2024

Could not get to speak to anyone,gave up.

Read full quote
Hanan Uli
Hanan Uli
Feels Satisfied | Mar 22, 2024

Grwat

Read full quote

Summary of Waggel Customer Service Calls

169 TOTAL
CALLS
00:00 AVG CALL
DURATION
39% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Waggel?

Request for Information Question:

  • “Enquire about a claim”
  • “Discuss claim”
  • “To discuss e mail quote”

Product/ Service Question:

  • “Numerous pet insurance”
  • “Policy”
  • “Pet insurance questions”

Payments and Charges Question:

  • “Pay my bill”
  • “Decided vet bill”
  • “Still not been paid out many weeks later”

Return/ Replace Question:

  • “Change of details”
  • “Change of address”
  • “Change direct debit”

Activation/ Cancellation Question:

  • “Renewal increase”
  • “Cancellation”
  • “Cancel insurance for pets death”

Cards Question:

  • “The online form is not taking my card number for a new customer”

Website/ Application Question:

  • “Application form”

Other Question:

  • “My breed is not rite”
  • “Cover”
  • “Leg problem”

Compare Waggel Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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