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Contact Wageworks Customer Service

Wageworks Phone Numbers and Emails

Toll-Free Number:

  • (877) 924-3967
Call customer service

Customer Service:

  • (800) 819-5852
    Broker Services
  • (877) 722-2667
    COBRA and Direct Bill
  • (888) 372-1450
    FSA Store
  • (866) 346-5800
    HealthEquity
  • (888) 472-7415
    HSA Store
  • (866) 855-8908
    TransitChek
  • (650) 577-5200
  • (913) 663-2184
  • (866) 735-8195

Wageworks Emails:

Legal
Privacy Inquiries, Privacy Inquiries
termsofuse@wageworks.com
Send Message
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Wageworks?

Most Popular Number:

(877) 924-3967
author avatar
PissedConsumer Reporter

Wageworks provides several contacts that may need you in different cases. If you are a business administrator who wants to talk to sales, dial 866-855-8908. Help for individuals is available at 866-346-5800 (HSA), 877-924-3967 (FSA, LSA, HRA, and commuter benefits), and 877-722-2667 (COBRA and direct bill). If you are not a member yet, call 866-735-8195. Broker services are available at 800-819-5852. To get in touch with the HSA store, dial 1-888-472-7415. The FSA store is available at 1-888-372-1450. To find out the rest of Wageworks phone numbers, visit the “About Us” page of the official company website and click on “Contact Us” at the bottom.

If you have questions related to sales, ask them via the contact form after clicking on “Sales” in the upper right corner of the official company site. With the Privacy Policy-related inquiries apply to the specialist at Privacy@healthequity.com. You’ll find the hyperlinks of the rest Wageworks еmails on the “Contact Us” page. Just click on the icon with the image of an envelope in the block you need.

The Wageworks headquarters is located in the United States at 1100 Park Place, 4th Floor, San Mateo, CA 94403. The company also has locations scattered throughout the United States. If you are in Arizona, go to 1850 W Rio Salado Pkwy, Tempe, Arizona 85281, US. The branch office in Texas is located at 4609 Regent Blvd, Irving, Texas 75063, US. To find out the rest of the Wageworks addresses, visit the company’s LinkedIn page, go to the “About” block, and choose the location you need on the map.

Wageworks business hours vary depending on the phone line. The sales line 866-855-8908 is open Monday through Friday from 7 a.m. to 5 p.m. MST. COBRA and direct bill line is available Monday through Friday from 7 a.m. to 7 p.m. CT. To find out the rest of the hours, visit the “Contact Us” page.

Wageworks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Wageworks is 6505775200. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Thursday. The average call time is 12 seconds.

  • People call Wageworks mainly because of account, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Wageworks Website:

Wageworks Help Center:

Corporate Office Address:

WageWorks, Inc.
1100 Park Place, 4th Floor
San Mateo, California 94403
United States

Other Info (opening hours):

Locations:

28 Walnut St,

Williston,

Vermont 05495


735 N. Water Street,

Suite 1500,

Milwaukee,

Wisconsin 53202


1850 W Rio Salado Pkwy

Tempe, Arizona 85281


4609 Regent Blvd, Irving

Texas 75063

More contact details

Wageworks Rating Based on 4 Reviews

Rating details

3.0
more details
Customer service
Reliability
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Wageworks Customer Service Calls

20 TOTAL
CALLS
00:12 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wageworks?

Payments and Charges Question:

  • “Medicare reimbursement”
  • “Change payment”
  • “Payment stays”

Employment Question:

  • “401k claim followup”
  • “I haven't received my W-2”

Account Question:

  • “Cannot get into my account”

Activation/ Cancellation Question:

  • “Cancellation”

Product/ Service Question:

  • “My insurance keeps showing inactive”

Request for Information Question:

  • “Information”

Cards Question:

  • “Lost my monthly unlimited metro card.”

Other Question:

  • “Pay my premium asap”
  • “Because”
  • “Pay premium”

Compare Wageworks Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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