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Contact W W Norton and Company Customer Service

W W Norton and Company Phone Numbers and Emails

Toll-Free Number:

  • (800) 233-4830
Call customer service
Send Message

Customer Service:

  • (800) 665-1148
    Canada
  • (855) 277-6770
    High School Department
  • (212) 869-0856
    Permissions Department
  • +44 207 323 1579
    United Kingdom

General Info:

  • (212) 354-5500

Legal:

  • (978) 750-8400
    Copyright Infringement Inquiries

W W Norton and Company Emails:

Accessibility
Customer Service
Canada, High School Department, High School Department Canada, Subsidiary Rights, Unsubscribe Requests
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries
Sales/ Reservations
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W W Norton and Company Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call W W Norton and Company is 8002334830. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday and Tuesday. The average call time is 1 minute.

  • People call W W Norton and Company mainly because of product/ service, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

W W Norton and Company Website:

W W Norton and Company Help Center:

Corporate Office Address:

W. W. Norton & Company, Inc.
500 Fifth Avenue
New York, New York 10110
United States

Other Info (opening hours):

Mailing Addresses:

Copyright Clearance Center

222 Rosewood Drive

Danvers, MA 01923


Online Privacy

National Book Company

800 Keystone Industrial Park

Dunmore, PA 18512


Returns

W. W. Norton and Company, Inc.

c/o National Book Company

1000 Keystone Industrial Park

Dunmore, PA 18512



More contact details

Fax:

+1 (212) 869-0856

W W Norton and Company Rating Based on 2 Reviews

Rating details

2.5
more details
Product or Service Quality
Customer service
Style and Design
Price Affordability

Rating stats

Rating trend

Summary of W W Norton and Company Customer Service Calls

10 TOTAL
CALLS
00:48 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call W W Norton and Company?

Product/ Service Question:

  • “I cannot access the book I purchased”
  • “Cannot access digital resources”
  • “Check to see if my Norton is working”

Request for Information Question:

  • “I need help”

Payments and Charges Question:

  • “Dispute charge”

Account Question:

  • “I have two accounts and I can't access my textbook”

Other Question:

  • “Regund”
  • “Academic book adoption”
  • “Book”

Compare W W Norton and Company Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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