The VWR customer service number, 1-877-881-1180, is a toll-free helpline for general issues and inquiries. Clients requesting equipment and instrument services can dial 1-888-793-2300 for efficient assistance between business hours. To reach out for warranty services, 1-800-268-4355 is the VWR phone number. Users can also call 1-800-932-5000 for similar purposes. For those in the United Kingdom, +4-480-022-3344 is the helpline for information and assistance. To contact the business customer service for web and B2B integration support, 1-888-320-4357 is the phone number. For assistance from the agents at the VWR headquarters, dial 1-610-386-1700. Consumers with technical concerns can request help from the relevant agent at 1-888-897-5463. The VWR customer care number +44-808-196-3769 is active for UK-based clients to request technical support. To seek efficient assistance, use the helpline for the relevant department and reach out between business hours.
Customers can use one of the multiple published emails to contact for different purposes. The VWR contact email services@avantorsciences.com is for Avantor services. Those reaching out for equipment and instrument services can email equipmentservices.us@avantorsciences.com between VWR support hours. UK-based clients can request customer service at customer.supporteu@vwr.com. To contact VWR customer service for technical support, technicalproductsupporteu@vwr.com is the email to consult the company office in the United Kingdom. The email address technicalproductsupportna@vwr.com is also available for technical assistance. Users consulting for warranty issues can write to warranty@vwr.com between customer service hours. The VWR email dpo@avantorsciences.com is for GDPR inquiries. To contact the sales and reservations department in the UK, email uksales@vwr.com. Lastly, solutions@vwr.com is the email for web technical support.
VWR International, LLC is in the United States at One Radnor Corporate Center, Suite 200, 100 Matsonford Road, Radnor, Pennsylvania 19087-8660. Clients in Germany can consult the respective VWR address via mail at Management Services GmbH and Co. KG, Hilpertstrasse 20 A, D ‐ Khana64295, Darmstadt. For those in Canada, 2103 64th Ave, Edmonton, Alberta T6P 1Z4, is the location of the respective VWR corporate office. The company also has a branch in the United Kingdom at Hunter Boulevard, Magna Park, Lutterworth, Leicestershire, LE17 4XN, England. When visiting these addresses, users must book an appointment with the agent for efficient assistance upon arrival.
The hours to consult the company agents are between 7:30 AM and 8:00 PM EST from Monday to Friday. Those intending to meet VWR customer care for in-person assistance can also visit the company branch in their country between these times. To share a query or concern on weekends or after working hours, use the VWR contact email for the relevant department to submit a request. After reviewing it, the company agent will respond within business hours during weekdays.
To consult the company agent via the VWR chat, visit the official website and click the relevant button on the homepage. Submitting a request via that would be best for tracking orders, shopping baskets, and checkouts. The VWR website also features an online form for general queries and concerns that users can submit between business hours to receive efficient assistance. When doing so, one must specify the subject of their concern and provide all the required information, including their name, title, company, department, address, city, state, postal code, phone number, fax number, and email address. Once the form is complete, click Submit so VWR customer service can review the request and respond efficiently.
