Contact Voyage Prive Customer Service
How to Reach a Person at Voyage Prive
Verified Contact Information
Customer Service:
-
+44 203 695 6711
General Info:
-
+44 139 268 3168
Sales/ Reservations:
-
+44 800 098 8000
Customer Service:
playstore@voyageprive.com
App Support
Legal:
dpo@voyageprive.com
Voyage Prive Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Voyage Prive Phone Number
+44 203 695 6711
Most Popular Voyage Prive Email Address
playstore@voyageprive.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
77% phone, 23% email
Common Reasons for Contact
Return/ replace, request for information and product/ service
Prepare before the call to Voyage Prive
Customer id or account number or first and last name
Voyage Prive Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Voyage Prive Phone Number | +44 203 695 6711 |
| Most Popular Voyage Prive Email Address | playstore@voyageprive.com |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Return/ replace, request for information and product/ service |
| Prepare before the call to Voyage Prive | Customer id or account number or first and last name |
Contact Information
Voyage Prive Website:
Voyage Prive Help Center:
Corporate Office Address:
Voyage Privé UK Limited
Becket House, 36 Old Jewry
London,
England
EC2R 8DD
United Kingdom
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Summary of Voyage Prive Customer Service Calls
124
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Voyage Prive?
Request for Information Question:
- “Information”
- “Discuss an existing booking”
- “Need to ask question”
Return/ Replace Question:
- “They have incorrectly booked”
- “Regarding the change to our transfers from Labranda Senses Vrboska on Sunday”
- “Need to change passengers name,having trouble doing it so need to speak to someone”
Product/ Service Question:
- “Complaint with booking”
- “Problem with outgoing flight / extend stay”
- “Complaint”
Activation/ Cancellation Question:
- “Cancelled trip”
- “Went to book in ,says flight is cancelled”
- “Discuss cancellation flight”
Payments and Charges Question:
- “Can not make payment for holiday on line”
- “I want to do recharge on my member account but forgot my password so need to reset my password and get done with my journeys”
- “Payment”
Shipping and Delivery Question:
- “Airport transfer not arrived”
- “Transfer not arrived”
Cards Question:
- “Issue with credit card”
- “I want to part pay for a booking with credit card”
Other Question:
- “A booking reservation”
- “Excursion”
- “Missing call”
Compare Voyage Prive Customer Service To
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Voyage Prive