Vornado Phone Numbers and Emails

Customer Service:

  • (800) 234-0604

Vornado Emails:

Customer Service
Privacy

Vornado Contact Information

Vornado Website:

Vornado Online Chat:

Corporate Office Address:

Vornado Air LLC Attn: Consumer Service
415 E. 13th St
Andover, Kansas 67002
United States
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How to contact Vornado

Often, customers reach out to appliance and electronic companies regarding:
- Warranty, replacement, or repairs
- Reward programs, reward cards, rebates, and cashback
- Order issues such as delivery of wrong items
- Return, refunds, exchanges, or cancellations
- Shipping and delivery issues
- Product installation and use
- Wrongful charges

Below is a look at the necessary information and documents required when calling appliance and electronic companies about the various issues.

Warranty, returns, refunds, and exchanges

Although different appliances and electronics companies have different warranty, refunds, exchange, and cancellation policies, the overall requirements, and procedures for making claims are similar.

When calling them for refunds, returns and exchanges you are required to provide the following documents:
- a filled return form (the return form can either be downloaded or can be filled online);
- an image of the defective item or the item that you are returning.

If you are returning or filing a warranty claim for a defective item, the image should clearly show the product’s defects. In most cases, appliances and electronics companies require you to return items in their original packaging.

Most companies require you to provide a shipping label that you attach to the product you are returning. The shipping label can be acquired by calling customer support or is sent to you after submitting the return form either to your email address or on the website.

Refunds are usually issued to the payment method you’ve specified when making the purchase. In case you had changed your payment method on your account after purchase, revert to the one that you use for purchases to receive the refund.

For warranty claims, you will be required to provide:
- the original purchase receipts for the items;
- warranty document;
- filled warranty claim form.

While some companies’ warranty is strictly viable for the first owner, for others, it is viable for subsequent owners as long as it is within the warranty period, and you can provide the warranty document and product receipts.

Shipping and delivery

Most companies have an order tracker feature on their website where you provide your order number to track the status of your order. If not, contact customer support via phone or email with your order number.

You may be required to provide:
- confirmation of your shipping address e.g recent bill;
- order details including order number;
- order confirmation document;
- receipts.

Installation

If you reach out about installation issues, troubleshooting a problem with your electronic or appliance, or guidelines for using a specific feature, you are likely to be asked for:
- a receipt;
- photo of the item.

The customer support is likely to provide you with a step by step process for installing, use or troubleshooting, a link on the website with instructions or a product manual. If the issue cannot be resolved remotely, the company will schedule an appointment with one of their technicians to your address, therefore, you will be requested to confirm your current address.

Charges, payments, and billing

For wrongful billing or charges avail the following:
- transaction history e.g screenshot, PDF or CSV file;
- order details page.

More information

Vornado Rating Based on 2 Reviews

Rating details

4.0
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Website
Warranty
Product or Service Quality
Style and Design

Rating stats

Rating trend

Summary of Vornado Customer Service Calls

5 TOTAL
CALLS
08:44 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vornado Customer Service?

Product/ Service Question:

  • “Vornado not working”
  • “Fan not working”

Other Question:

  • “Peob loo em wurh heater”
  • “Filter change”
  • “Fan won't turn on”

About

Vornado Return Policy
Vornado strives to create the best products for The Client www.vornado.com have gone to great lengths to design, engineer and build a product that exceeds The Client's expectations. If The User are not satisfied with any Vornado product upon delivery, or if the product does not perform to The User's satisfaction, please contact www.vornado.com so that The Company can make things right. The Company are committed to keeping The User of Website happy. Unopened items can be returned for any reason. Simply send the items back to Vornado within 30 days of receipt and The Company will refund The Client's money. When Vornado receive The Customer's package www.vornado.com will credit the card The User paid Website with for the full purchase price of The User's product. Shipping costs are non-refundable. If User is not satisfied with The Customer's Vornado product, let The Company know. Vornado will make it right. Website proudly stand behind Vornado's' products with a 10, 5 or 3 Year Satisfaction Guarantee to the original owner against material and workmanship defects, from the date of purchase.
To read more: https://www.vornado.com/returns
Vornado Terms of Service
If The Client disagree with these Terms and/or Company's Privacy Policy, or any part thereof, The Customer must not use this Website. These Terms and Vornado's' Privacy Policy pertain to Vornado Air LLC and its affiliates ("Vornado"), which provides the content and services to the Website. Prior to using this website, please also review Company's Privacy Policy. The information and services offered on the website are provided with the understanding that neither Vornado nor its representatives are engaged in rendering legal services or other similar advice. The User's use of the Website is subject to the additional disclaimers and notices that may appear throughout the Website. www.vornado.com are not providing investment advice through this Website, and the material on this website should not be regarded as an offer to sell, or a solicitation of an offer to buy, any securities of Vornado or its affiliates.
To read more: https://www.vornado.com/terms-of-use
Vornado Privacy Policy
To read more: https://www.vornado.com/privacy-policy
Vornado FAQ
Browse the tabs below to view answers to commonly asked questions about Vornado products. The Company are continuously updating this section in an effort to ensure Vornado's' customer's experience with Company's company and Company's products is the absolute best. While ordinary or commodity "fans" move air, they simply lack the aerodynamics to circulate air. Specifically, fans have a wide dispersion pattern with no room penetration. Because of this, The User must have the fan blowing on The Client of Vornado in order to derive comfort. Vornado Air Circulators are highly efficient air moving devices that make ordinary fans obsolete. The system includes a unique combination of aerodynamic elements (Inlet air accelerator or flow straightener, deep-pitch propeller, blade duct and AirTensity™ grill). The combination of elements results in a room penetrating vortex or "beam" of air.
To read more: https://www.vornado.com/faqs
Vornado reviews and complaints

Vornado is ranked 42 out of 1935 in Appliances and Electronics category

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