Not resolved
1.4
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
0 comments

New form of cyberbullyinig. My customer # is 1002, so I have been with them from their start.

Suddenly, my old router stopped working on the 6 phones I daisy chained in my house (3 floors) all on the same number. For 13 years, this has been the way my house was wired.

If I attempt to attach more than one phone either through a "punch block" or hard wiring it with solder, both the phones cut off. I called Vonage, and they gave me a new modem to fix the problem. It did not.

I called vonage for help.

One Philipina told me that I needed to call an electrician, and hung up on me when after six times I asked to speak with her supervisor.

Bla-bla

Forever the optimist, I called again, and they told me that my problem would be fixed if I added another phone number $$. Yeah, they give great service, but I have seen little heiffers get better service than that.

So time to cut my losses, write them a well-deserved stinky review, and move on

Product or Service Mentioned: Vonage Home Phone Service.

Reason of review: cyber bullying their monopoly.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Vonage Cons: Do not listen to customers, Sticking to an iinsipid script.

  • Vonage Complain
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment