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I speechless with my experience with vonage customer service and vonage service in general.

Besides employing half retarded customer service in Mumbai who don't have understanding of US realities, the system often crashes with callers getting error recordings eg. subscriber you have diled is not in service ...

Really? then you try to reach customer service and system puts you on 25 minutes waiting after which you get so dicusted that you hang up.........on occasion you are able to make trough to customer service with heavy south indian English accent who keep asking you about particulars of your f%$#@$% account like you were hanging on the phone for half an hour to have *** conversation with them......WTF vonage is combination of corporate greed and retarded labor force in third world country and we are paying for it, but NO MORE

Product or Service Mentioned: Vonage Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $10000.

Preferred solution: get real customer service.

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vonageert.us
Matawan, New Jersey, United States #1205616

Hello,

This is the Executive Response team for Vonage. We are sorry to hear about your experience with our customer service.

We will like the opportunity to discuss this matter with you.

You can reach out to us on our Vonage community website in which one of our specialists will reach out to you directly in order to resolve your issue. Please visit our homepage: https://community.vonage.com/pages/home

Thank you,

Vonage ERT

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