Sylva, North Carolina
Not resolved

We ordered Vonage and told the people up front that we had HughesNet internet service and when we received their modern, we connected it...nothing. Did not work!

Call support and were told that "oh, Vonage does not work with HughesNet. We cancelled service and now trying to get credit for the two months of billing after we cancelled. Despite having notice of cancellation in their computer records, they are giving us a run around about crediting us for service not render even though there records have date and person talked to re: cancellation. Of course, they have their support staff overseas and ..........

I suggest the FCC pull this company's license to do business. AVOID, AVOID, AVOID.....

Reason of review: Bad quality.

Vonage Cons: Booooooooooo.

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