I was late paying my bill online like I usually do so they decide to tape into my home line to call my cell phone number. I panicked because my child was at home and she never uses the house phone.
I called her to see if she had just called me and she says no. I panic a little more because now I'm thinking someone is in the house. It took me a minute to realize that was what they did.
Lousy move Vonage. I will let anyone I know who is thinking about Vonage for service the tactics u use for people who have had service with you for almost 7 years.
Product or Service Mentioned: Vonage Home Phone Service.
Reason of review: Poor customer service.