Mineral Wells, Texas
2 comments

I recently relocated to a different part of the country. I was able to get home phone service paid by my employer; however I could not use Vonage.

I call to disconnect and was told I had a contract and could not disconnected without a $180.00 termination fee. I offered to pay the monthly service until my contract ended (Sept-10) just to get the service disconnected at this time. They refused. Also they said it I missed the contract date my contract would automatically renew?

I excalated to a manager in a call center in a internationl location. they refused to help me and said sorry you can't talk to anyone else about this. Well they were wrong.

i want everyone to know, Spread the word Vonage-Bondage must stop.

Product or Service Mentioned: Vonage Phone Service.

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Anonymous
#154812

I stand corrected , I agree they will not let you prepay your fees however just pay monthly until your dis date

Anonymous
#154809

Garbage, you can pay your monthly until your disconnect date. :p

There is no reason you can't , you signed to a contract like me but if you pay until your com is up they won't care

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