When my cell phone stopped working properly, I began looking for a new provider and stumbled on to VONAGE. At first glance, I thought they were a good deal.
However, their ad didn't say I needed to have internet access and a home phone.
Unable to install their modem or use it because I had neither internet access or a home phone and was in immediate need of a phone because my apartment lease was ending, I purchased a consumer cellular SIM card a BLU cell phone, making VONAGE's home phone service unnecessary. My bank statements showed that VONAGE was deducting $18+ each month since July 20 regardless of use or installation, a policy and practice which I find predatory and unfair.
Product or Service Mentioned: Vonage Home Phone Service.
Reason of review: Automatic billing regardless of use/installation.