We subscribed to Vonage only to find out that we did not have the right internet to support the Vonage system. We notified Vonage of this and we did not want their service.
Vonage is still taking an automatic draft out of our checking account. This is three months ago and they are still automatic drafting our account. Now i have to change my bank account to get them to drop the automatic draft.
They did not inform us that we could not be on the internet service that we are on to get service. We have never had service from day one.
Product or Service Mentioned: Vonage Phone Service.
Monetary Loss: $240.