Wished i had taken the advice of everyone here.
I needed a second phoneline and went the cheap option - Vonage. Bottom line the tech guy telling me the Vonage box is not to blame and my broadband doesn't work is a complete and utter insult to me. Having been a SKY broadband customer for over 3 years I think it works perfectly fine else i would not be with them or be able to access websites or this website to air my views! How *** do they think I am!
Was told I would be given my 30day money back however they have taken payment from me a disconnection fee! Now i got to pay for postage to send back the package! A total cheek!